Mattress Firm - Mattress & Bed Store in Glenwood Raleigh, NC
Mattress Firm Glenwood in Raleigh, North Carolina is set out to be a different kind of mattress store; focused on a unique shopping experience for the customer with a large selection of quality brand name mattresses, beds and bedding products, combined with competitive pricing and knowledgeable, well trained sales associates. We also continuously offer a variety of mattress sales and discounts so make sure to check back frequently!
As Mattress Firm has grown from a small 250 store chain to the nation’s largest 2000 location strong mattress retailer, we’ve expanded the level of service and selection for our valued customers. Our Mattress Firm Glenwood in Raleigh, North Carolina offers same day Red Carpet delivery and our unique color by comfort matching system guides consumers in selecting the right mattresses for their personal needs.
Whether our consumers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, Mattress Firm Glenwood in Raleigh, North Carolina has an expanded selection to include the fast growing category of specialty mattresses and beds to include Tempur-Pedic, iComfort, and Optimum products.
Rated 2 out of
FrustratedWe were driving across the country and purchased our mattress in the Oklahoma City to purchase in Raleigh for our final destination. We worked with Sarah who is very knowledgeable on the products and worked well with us. She and Steven were super nice and we ended up purchasing the Ava Rose Sterns and Foster mattress.
After arriving in North Carolina and the mattress being delivered to our place, we realized that we needed a different size mattress. In honesty, All we wanted to do was exchange our Queen for a King. We thought this would be a simple process and went to Raleigh 6812 Glenwood Ave Raleigh NC and the sales person named John said "I don't want to bog down the computers with this exchange as it is our busiest day of the year for sales" We went to another store down the street and were told the same message. As you can tell we were getting a bit annoyed with the run around.
We became very frustrated and happened to be right next to a Mattress Firm Outlet store and decided to check out the inventory at the location. We were greeted by a nice sales person named Wes. He was also very knowledgeable and friendly and spent a lot of time with us. He was very helpful and made our experience better. We ended up purchasing two mattresses from him but he said were not able to do the exchange on the original mattress with him.
After calling a few different Raleigh location in the next few days we were able to get a credit for the original mattress. We were told to work directly with the Raleigh location that the mattress came from over contacting the Oklahoma location. Keith at one of the stores told us that there were no such thing as King pillows and that we could not return the pillows or the mattress pad.
I'm torn with my review as we had a great experience with Sarah and Wes however the two other locations in Raleigh I would not recommend using at all. The sales team were not helpful and frankly pushed us out of the store. This experience was not favorable for the brand and therefore I would think twice about ordering products from Mattress Firm.
Date published: 2015-09-10
Rated 5 out of
Mattress purchaseShawn was so helpful and professional. Very pleased with my purchase and service I received from all involved. Thanks!
Date published: 2015-08-08
Rated 5 out of
Excellent ServiceI Just bought a mattress and the service was amazing , informative and courteous.
Date published: 2015-09-21
Rated 5 out of
AWESOME SERVICE!!!!Very accommodating!! Very knowledgeable..Very professional