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Mattress Firm Polaris Parkway - Bed & Mattress Store in Columbus, OH

Mattress Firm in Columbus, Ohio is set out to be a different kind of mattress store; focused on a unique shopping experience for the customer with a large selection of quality brand name mattresses, beds and bedding products, combined with competitive pricing and knowledgeable, well trained sales associates. We also continuously offer a variety of mattress sales and discounts so make sure to check back frequently!

As Mattress Firm has grown from a small 250 store chain to the nation’s largest 2000 location strong mattress retailer, we’ve expanded the level of service and selection for our valued customers. Our Mattress Firm in Columbus, Ohio offers same day Red Carpet delivery and our unique color by comfort matching system guides consumers in selecting the right mattresses for their personal needs.

Whether our consumers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, Mattress Firm in Columbus, Ohio has an expanded selection to include the fast growing category of specialty mattresses and beds to include Tempur-Pedic, iComfort, and Optimum products.

Mattress Firm….Save Money. Sleep Happy.
Mattress Firm Polaris Parkway
1141 Polaris Parkway
Columbus, OH 43240
(614) 846-2770
Hours
Mon: 9:00 am - 9:00 pm
Tue - Thu: 10:00 am - 8:00 pm
Fri: 10:00 am - 9:00 pm
Sat: 9:00 am - 9:00 pm
Sun: 11:00 am - 8:00 pm

This store accepts donations

Mattress Firm Polaris Parkway is rated 4.6552 out of 5 by 87.
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This Store Carries
  • Beautyrest Black Hybrid
  • Hampton & Rhodes
  • Sealy Hybrid
  • Sealy Posturepedic
  • Serta
  • Simmons Beautyrest
  • Tempur-Pedic
Location Image
Mattress Firm Polaris Parkway
1141 Polaris Parkway
Columbus, OH 43240
(614) 846-2770
Reviews
Mattress Firm Polaris Parkway is rated 4.6552 out of 5 by 87.
Rated 3 out of 5 by from Disappointed We went in a week ago for the Veteran's day sale. We found a bed we liked. I asked if the price shown on the insert was the sale price. The salesman said yes. I commented on the high price. I received a commentary from the salesman about quality and such. We liked the bed so we bought it. The bed is great. The problem is that when I looked online to read about the bed I had just purchased, I saw that the price I paid for it was the regular price, not a sale price. The sale price listed online was $200 less than what I paid. The next time I need a bed, I'll take my money elsewhere.
Date published: 2015-11-14
Rated 2 out of 5 by from Sales person was great Hate Mattress My husband and I loved our salesperson, however the bed we received felt nothing like the one in the showroom. The delivery people scratched my walls and my ceiling wth my new mattress shoving it through doors and upstairs. I tried to discuss my disappointment and a refund with the store location and was told to continue to sleep on the mattress that has been causing my husband and I pain for another two weeks. In the process of trying to get a refund and they explained that I must pay $149 to do this. The damage caused by delivery exceeds $149. Very disappointed.
Date published: 2016-05-03
Rated 4 out of 5 by from Great Service Very helpful staff! Helped me find what I needed..
Date published: 2015-09-10
Rated 1 out of 5 by from Bad service I used them this week and they didn't bring my box spring and the rep I worked with, Randy,didn't take responsibility for but said it was the SECOND time this happened this week and that he doesn't know if it can be delivered like he didn't try.So I had to call multiple times to get it fixed and get my box spring delivered so that I could sleep on it that night so I had to wait at home a total of 6 hours for my full mattress to be delivered.I was highly disappointed.I had recommended people before but I won't be doing it anymore.
Date published: 2016-04-03
Rated 3 out of 5 by from Loved the store but not the delivery team We greatly enjoyed working with Tom at the store. He was very knowledgeable and helpful. The first delivery team started the queen size box spring wouldn't fit our "low ceilings" eventhough they are standard height. They gave my husband and I some mis-information about switching to a split. Thankfully, Tom and the store honored the pricing quoted by the delivery team but it also meant waiting a week longer for the new pieces. Neither delivery team was all that impressive. Only one of the four team members wore anything identifying himself as a Mattress Firm employee. He was the only one to wear the booties mentioned online as well. Unfortunately, I didn't catch his name. He was also the only one who didn't seem super rushed and was professional. The others were in a big hurry and seemed more interested in getting on to the next delivery. LOVED my experience at the store, but my hubby and I were less than impressed by the delivery teams.
Date published: 2015-10-19
Rated 5 out of 5 by from Awesome Customer Service!!! My husband and I recently had to replace our bed so we decided on Mattress firm since we had and amazing experience the last time we were there and purchased 2 twin beds. Kaitlyn was amazing! We told her our price range and what style we were looking for and she understood what we needed. She was there to help and give us info on different styles but never pushy or hovering, we loved that. She made the whole experience pleasant and we were in and out in no time! Thank you Kaitlyn and everyone in Mattress Firm, keep it up!
Date published: 2016-02-22
Rated 5 out of 5 by from Efficient and helpful A few days ago my temporary living arrangement air mattress sprung a leak. I went to mattress firm as soon as they opened the next morning. The sales staff were eager to help. The right mattress was found! My only disappointment was I picked the store because they were the only ones offering same day delivery however at 10am Monday morning they had no open delivery times until Wednesday evening. This was unfortunate but I was able to pick up the item and bring it home myself. Not ideal but I had to have it same day.
Date published: 2015-11-19
Rated 4 out of 5 by from *thumbs up* Wifey and I went in to look at a bed for us. The sales person was the opposite of what I expected. I was read for a forced push of some random product that I didn't need or want. She asked questions, was polite, and made suggestions based on the information that we had given her. She sis a good job of getting out of the way and letting us "buy" a bed that suited our need and budget. This is how retail is supposed to happen.
Date published: 2016-02-18
  • 2016-05-31T13:44CST
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  • clientName_mattressfirm-local
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Mattress Firm stores near Columbus, OH
Mattress Firm Polaris Parkway
1141 Polaris Parkway
Columbus, OH 43240
(614) 846-2770
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(614) 299-2064
Mattress Firm Clearance
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Ste 102
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Mattress Firm Sweetwater
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(614) 876-8660
Mattress Firm Pataskala
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(614) 755-3851
Mattress Firm Reynoldsburg
2032 Baltimore Reynoldsburg Rd.
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Mattress Firm Clearance
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(614) 875-5729
Mattress Firm Heath
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(740) 522-5007
Mattress Firm Lancaster
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(740) 654-6255
Mattress Firm Springfield
1501 N. Bechtle
Springfield, OH 45504
(937) 324-2180
Mattress Firm Mansfield
892 Lexington-Springmill Road
Mansfield, OH 44906
(419) 747-5600
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