Mattress Firm - Mattress & Bed Store in Mattress Firm Conroe Conroe, TX
Mattress Firm Mattress Firm Conroe in Conroe, Texas is set out to be a different kind of mattress store; focused on a unique shopping experience for the customer with a large selection of quality brand name mattresses, beds and bedding products, combined with competitive pricing and knowledgeable, well trained sales associates. We also continuously offer a variety of mattress sales and discounts so make sure to check back frequently!
As Mattress Firm has grown from a small 250 store chain to the nation’s largest 2000 location strong mattress retailer, we’ve expanded the level of service and selection for our valued customers. Our Mattress Firm Mattress Firm Conroe in Conroe, Texas offers same day Red Carpet delivery and our unique color by comfort matching system guides consumers in selecting the right mattresses for their personal needs.
Whether our consumers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, Mattress Firm Mattress Firm Conroe in Conroe, Texas has an expanded selection to include the fast growing category of specialty mattresses and beds to include Tempur-Pedic, iComfort, and Optimum products.
Rated 1 out of
Terrible Customer ServiceI will NOT be using Mattress Firm again! Our delivery guy showed up at the wrong time when no one was at the house and wouldn't wait 20 minutes for us to get there. He left and when I called was told he couldn't come back. So we had no mattress to sleep on our first night in our new home. They finally delivered it the next day but it was an hour later than the window they gave us!!! Horrible horrible customer service!!!!
Date published: 2016-02-05
Rated 4 out of
Mattress purchase1. Working with your customer service agent in the store was a good experience. He was neither hovering or pushy as we came in several times to check out mattresses.
2. Delivery was timely; delivery men were professional and complete; noted tear on box spring, talked to store personnel who listened and took care of this.
3. The box spring was picked up and replaced same day by equally professional delivery men.
Date published: 2015-11-13
Rated 5 out of
Erik Wallace jr from
Very intriguingI will say I am a bargain shopper now I like to find good prices on things and whatever has the best price I go and get I looked around several places and my location then I went to mattress firm and I will say I was very shocked that they did do price compare I will say I've had my bed for a couple days and I will say I am sleeping so much better I will say I will recommend everybody I know how wonderful and competitive they are I also got a 10 year warranty on the bed that I got plus price compare it was a very good environment very professional and took time even though they were closed to allow me to pick up a bed at their other location that had in stock that is true dedication very helpful they treat you like a person should be treated they're very positive they're there they're not there just for paycheck I will say in the future I will return and I will refer other people
Date published: 2015-09-02
Rated 2 out of
Delivery and setup poorWe had a pleasant experience in the store. The sales rep was very helpful. We were allowed to take as much time as we needed to try the different beds.When we wanted to go look as a couple of other places the sales rep didn't try to force us to make a decision then and there. We felt no pressure to buy that day. As it turns out we did come back and buy that day. The delivery and setup didn't go nearly as well. The only good thing I have to say is that the delivery and setup proceeded quickly. The crew was friendly enough but the setup was incomplete. They didn't strap the bases together, they didn't push the bed into position and they didn't program the second remote. Oh, one more thing, they didn;t pickup all of the packing material. They left some small pieces of plastic and small fabric dots and wire ties on the floor. Needless to say we were disappointing in the setup and delivery.
Date published: 2016-01-24
Rated 3 out of
Could have been betterWent in the store on Saturday after thanksgiving, couldn't have had better service. Beth was great. She answered all our questions with professional answers with aan attitude that made us feel like family. Was a little disappointed that we would have to wait till Thursday for delivery but ok, it was right after thanksgiving. Axoiusly waited till Thursday for our new bed only to find out after MY WIFE CALLED THEM, that our bed was not on the truck and we would not be getting it today. Very disappointed that we can't get it till Saturday and no one even called to inform us of this before we rearranged our day around the appointment. Now not only do we not get our bed on time, we ha e to reschedule another day around the delivery. Very displeased with the service of delivery. I can only recommend them to Beth and if they carry it out with them. No delivery. And I believe I paid for delivery also. Hmmmmm
Date published: 2015-12-03
Rated 5 out of
Yay!On time, as promised. Young man named Christian was polite, efficient and took time to chat with me and compliment me on an art project I was doing. The sales person I worked with went straight to the point with what I requested, wrote it up. It took about 5 minutes from stepping in the door to stepping out. Will definetly buy from here again.
Date published: 2015-11-14
Rated 5 out of
Customer friendly!I was unhappy with my high-profile mattress foundation. It made my bed way too high. and hard to get on. The gentleman at this store in Conroe, Texas, (did not get his name but he was African-American, cheerfully allowed me to exchange it for the low-profile foundation, which has made my sleeping experience so much better.
Date published: 2015-09-30
Rated 5 out of
New to conroe from
Excellent customer serviceVirgil helped me pick a mattress the other day. Even though there were other customers he was helping, he took the time to greet me and talk a moment to instruct me on how to choose what mattress color I was while I waited. He was extremely friendly and made it a very good experience.