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Mattress Firm Dothan | Beds & Mattresses Store Dothan AL 36303

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Mattress Firm Dothan
3100 Montgomery Hwy
Dothan , AL 36303
Mattress Firm Dothan is rated 4.6 out of 5 by 57.
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Mattress Firm Promotion
Mattress Firm Dothan is rated 4.6 out of 5 by 57.
Rated 1 out of 5 by from Very Unhappy Customer Bought a Mattress on March 19th, received the wrong Box Spring. Stopped at store 5 times to check on progress of receiving new box spring. Manger could not understand why I would like my box spring to match mattress."You put a sheet over it and can't see it anyway. When I buy a set costing over $2,000 I expect a matching set. Box spring is finally in but can not be delivered for a week? I would like to return my complete set but was told I would have to pay a fee to return. I thought your motto was 100 percent happy customers. Not unhappy customer having to pay a restocking fee!
Date published: 2016-04-10
Rated 1 out of 5 by from The worst store manager! My husband and I came into the store to look at mattresses. There were about 3 to 4 families in the store the same time we were there. We looked around and our sales person was really helpful and nice. When we were about to leave the store, it was empty. All the others customers had already left the store without making a purchase. Our sales person got a price from his manger for a mattress and then we told him we will think about it. The manager was on his soapbox and starting being rude and out of line. He asked my husband why don't you want to buy today. He was giving us a lecture and his approach to us made us just want to leave. His frustration for not making a sale should not come at the expense of the customer.
Date published: 2016-03-14
Rated 5 out of 5 by from Excellant service WE are very pleased with the company, employees and merchandise. After a nightmare experience with another bedding merchant, we were very discouraged. We happened to find MattressFirm on a trip to another area. The difference between the two stores is mindboggling. At MatressFirm, unlike the previous, we were treated with dignity and respect. Your manager, Mr. Jenkins, was most helpful and considerate of our situation. My husband has a back injury from an accident and needed a mechanical bed. He showed us all that you had in stock and insisted that we be satisfied. I highly recommend this store and it's personnel.
Date published: 2016-10-03
Rated 5 out of 5 by from Excellent service!! I came in with a pretty low budget. I had seen a very low priced mattress advertised and was intending to buy that (priced around $100). Admittedly it was not the best of mattresses, but was pretty good for the price. The salesmen (Todd and Larry) were extremely helpful in finding me something more comfortable for me and my fiance that was within our budget as we are just establishing ourselves in the area and have to completely refurnish our home. They set us up with a very nice hybrid innerspring and memory foam mattress that was marked at $300 but they were able to knock the price down by almost 40%!!. I will definitely be going back to this store in the future!
Date published: 2017-03-13
Rated 2 out of 5 by from good service/bad bed The service was great. The bed was comfortable at first but my bed has a dent that isn't going away. It's becoming very uncomfortable.
Date published: 2015-10-23
Rated 4 out of 5 by from Overall very satisfied We purchased from Mattress Firm largely due to their liberal return policy. What we were not told was that the policy has a clause to charge you over $100 if you return your mattress. Now fortunately our mattress has been great and it doesn't appear we will have to use the policy, but since we discussed in detail the policy before purchasing our mattress it would have been nice if our salesman had mentioned it. So although we are very pleased with our mattress and our overall experience was great always remember to read the small print first!
Date published: 2016-11-03
Rated 5 out of 5 by from Awesome great service!! Totally love the friendly service and awesome well informative sales associate. The salesman was truly helpful in helping us find the perfect mattress set. He was very professional in explaining each set we looked at and what they had to offer as far as pricing and the warranties. He went over their policy of being the lowest priced mattress store and they guaranteed they would not be under sold. He also explained the return policy and how it out weighed competitors return policy. He was a truly super salesman. We would highly recommend Mattress firm to anyone. Lol sorry to the salesman that got totally wet while taking our mattress protector and pillows to the truck for us in the rain due to wife forgetting that passenger door was unlockable with the key.
Date published: 2016-04-01
Rated 5 out of 5 by from Just made two future customers! As we heard the words, " You can try it out for 100 days, and if you don't like it we will continue working with you until you are satisfied." We were going to buy from here regaurdless, because this place is the only place you can experience a trial like this. Speaking of experience; the professionalism Brooke and Josh expressed made the whole experience fun and excited for not only us but for everyone that walked into the door. I recommend this store for everyone.
Date published: 2015-08-01
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Shop Mattresses
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Mattress Firm in Dothan, Alabama is set out to be a different kind of mattress store; focused on a unique shopping experience for our valued customers with a large selection of quality brand name mattresses, beds, and bedding products, combined with competitive pricing and knowledgeable, well-trained sales associates. Mattress Firm also has leading consumer guarantees ensuring the comfort & satisfaction of our valued customers.

As Mattress Firm has grown into America’s #1 mattress retailer with 3,500+ locations, we’ve expanded the level of service and selection for our valued customers. Mattress Firm in Dothan, Alabama offers same day mattress delivery with the guaranteed lowest prices. Our unique color by comfort matching system help guide consumers to the right mattresses for their personal needs. We make it easy to find the best mattress for a great night’s sleep!

Whether customers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, our mattress store in Dothan, Alabama has an expanded selection of specialty mattresses and beds, including advanced memory foam mattresses, Beautyrest Black Hybrid, Serta iComfort, and other top designs.

Same Day Mattress Delivery is available across the United States for all standard mattress sizes including options in twin, twin xl, full, queen, and king sized mattress sets.

Mattress Firm…Save Money. Sleep Happy. ™