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Mattress Firm Surprise | Beds & Mattresses Store Surprise AZ 85374

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This store accepts donations

Address
Mattress Firm Surprise
Next to Buffalo Wild Wings and WAMU
13820 W Bell Rd
Surprise , AZ 85374
Mattress Firm Surprise is rated 4.8 out of 5 by 117.
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Mattress Firm Promotion
Mattress Firm Surprise is rated 4.8 out of 5 by 117.
Rated 5 out of 5 by from Great service. When we entered MF, we were greeted immediately. We told the employee, Dustin, that were looking for a queen mattress set for our guest bedroom--in other words not too expensive. He showed us a few, and he helped us select a nice firm Sealy set. The delivery was set up for the next morning. The delivery guys called to notify us when they were on their way. The first guy, who offered to use booties, had the bed rails set up in a minute or two, while the other guy got the mattress and foundation to the front door. They both carefully negotiated the turn to get into the bedroom. The mattress was quickly set up and they were on their way. A very efficient operation.
Date published: 2015-11-11
Rated 5 out of 5 by from Very satisfied My wife and I couldn't possibly be any happier with a bed purchase. The salesperson sure recommend the best bed for us for the best deal possible. We have spent much more in the past for bed sets that don't even come close to the quality of our new bed; this is the best bed we ever bought! Mattress Firm, you gained our trust and you now have lifetime customers. Btw the delivery guys are great too! They called fifteen minutes before arriving and arrived when they were supposed to. Just a GREAT experience all the way around, thanks Mattress Firm!
Date published: 2016-03-05
Rated 1 out of 5 by from Different Mattress Salesman offered a different mattress than the one I wanted, a Searly, because it was in the store. I had no choice as the nabor was picking it up and he had to go to a different location or I had to wait until Wednesday. I was sleeping on the floor and the back was giving me problems. So I took the Hamilton which he says is comparable but does not appear to be as hard as the one I wanted. In fact, there is a hallow where I sit. \ I wish that they would come get the one chosen and give me the Sealy.
Date published: 2015-11-30
Rated 5 out of 5 by from Great service all around My wife and I walked in and we were immediately greeted by Marc Aldama. He got us financed and helped us find the perfect mattress and adjustable frame for us in our price range. He never tried to push us into something we didn't want. We left feeling excited about our new purchase and better quality sleep we were sure to get. The next day, two young gentleman delivered and set up our new bed. They were very nice and quick. My wife and I slept great that night, we love our new bed!
Date published: 2016-01-22
Rated 5 out of 5 by from Best Experience Ever! The store manager took care of us very well. It was our first time ever even thinking about buying a new mattress. The manager was patient, had great suggestions, and talked to us about our specific needs. He worked it out so we only had to pay $50 for same day delivery and we were able to purchase an amazing new mattress. My back has not hurt since then and I have never slept so well. We are so thankful for this experience and we would highly recommend this store to anyone.
Date published: 2016-09-30
Rated 2 out of 5 by from I don't think I'll return to this store We were approached immediately which was fine but we asked for a specific deal. The employee immediately tried to up-sale without even listening to what we were in for. I was buying for a guest room and knew exactly what I wanted. I was very annoyed by the end of the sale with his continuation of trying to up-sale. That wasn't the only problem. The store was very dirty. It had stuff piled up everywhere. The displays didn't look clean.
Date published: 2016-04-14
Rated 5 out of 5 by from Great Customer Service Kimberly was so friendly, helpful and knowledgeable in helping us find the right mattress. I like that we did not feel pressured in anyway. Even when we returned to the store because we decided to go with a sleep number bed instead, she was just as pleasant and helpful. We did wind up buying a pillow. She is one of the best salespeople I have come across. I would highly recommend the store to others and return there myself.
Date published: 2015-07-28
Rated 5 out of 5 by from Fantastic Service We purchased our simmons Beautyrest mattress the beginning of Jan 2016. After only 3 weeks we knew it was too firm for my back. We went back to Marc at the store & he assisted us again with a softer, yet firm, mattress purchase. Our exchnge went smoothly, just like they advertise. We are absolutely delighted with the new mattress & the customer service. Will be recommending this store to anyone that is mattress shopping.
Date published: 2016-02-01
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Shop Mattresses
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  • Beautyrest Black Hybrid
  • Hampton & Rhodes
  • Sealy Hybrid
  • Sealy Posturepedic
  • Serta
  • Simmons Beautyrest
  • Tempur-Pedic
Mattress Firm in Surprise, Arizona is set out to be a different kind of mattress store; focused on a unique shopping experience for the customer with a large selection of quality brand name mattresses, beds and bedding products, combined with competitive pricing and knowledgeable, well trained sales associates. We also continuously offer a variety of mattress sales and discounts so make sure to check back frequently!

As Mattress Firm has grown from a small 250 store chain to the nation’s largest 2000 location strong mattress retailer, we’ve expanded the level of service and selection for our valued customers. Our Mattress Firm in Surprise, Arizona offers same day Red Carpet delivery and our unique color by comfort matching system guides consumers in selecting the right mattresses for their personal needs.

Whether our consumers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, Mattress Firm in Surprise, Arizona has an expanded selection to include the fast growing category of specialty mattresses and beds to include Tempur-Pedic, iComfort, and Optimum products.

Mattress Firm….Save Money. Sleep Happy.