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Mattress Firm Chino Hills | Beds & Mattresses Store Chino CA 91710

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This store accepts donations

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Mattress Firm Chino Hills
3809 Grand Ave
Chino , CA 91710
Mattress Firm Chino Hills is rated 4.8 out of 5 by 94.
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Mattress Firm Promotion
Mattress Firm Chino Hills is rated 4.8 out of 5 by 94.
Rated 5 out of 5 by from Excellent Customer Service Worked with Kim Legg, the Store Manager, and he was very helpful and professional. He started off by asking us what kind of bed we wanted (soft-firm) and we tested a few out to determine which we liked best and he only showed us the models within our budget. He made the process very smooth and he did not put any pressure on us to make a purchase. He also wasn't trying to sell us everything or put a lot of add-ons like other sales guys do which was nice. Will definitely be making another purchase from him. The delivery was also really fast. We were able to get our mattress delivered the following evening and the guys that delivered it even wore booties to cover their shoes.
Date published: 2016-01-28
Rated 5 out of 5 by from Return customer Our initial purchase was 3 years ago. Consisting of a queen adjustable frame and a pillow top mattress. After 3 years the pillow top became too soft from a personal preference. Because of our initial experience, it was easy return and select a firmer mattress. And the 100 day "test drive" was a plus. Unfortunately while turning the mattress within the 100 days, I grabbed the side handle to pull the mattress straight and it ripped at the seam. I contacted the store re the issue and was told handles were not covered. Remember, I am still in the 100 day warranty. The salesman was going to check and get back to me. Still waiting. Guess I should have asked to have the mattress changed out under the test drive.
Date published: 2016-05-27
Rated 5 out of 5 by from Exemplary service! We were very worried about being overwhelmed and pressured while shopping for a new mattress!! We are so very glad we decided to shop here today! The store is clean, organized and the salesperson that helped us, Whitney was AMAZING! Extremely nice, helpful, very knowledgeable and patient!! We tried several different mattresses and then went back to the styles we liked the best, she spent more than an hour with us letting us decide what we wanted!! We HIGHLY recommend coming here for your mattress needs!!!
Date published: 2016-02-27
Rated 1 out of 5 by from Delivery drivers not careful at all. The delivery drivers were in such a hurry they caught the plastic on the mattress on my downspout and ripped the plastic, damaging it, luckily it didn't tear the mattress. When they removed the old mattress they hit the blades on my ceiling fan. Not learning anything from this they hit it again putting the new mattress on the bed. They seemed to be in a huge hurry, they must get paid by the delivery. Very little care was taken I was not impressed. That being said the mattress is very nice.
Date published: 2016-03-24
Rated 5 out of 5 by from Ahhhhh . . . . sweet dreams!!!! I spent the past four years as a caregiver for my elderly parents. Most nights were spent hopping in and out of bed to tend to their needs. Dad passed two years ago and Mom left us in November. One of my resolutions for the new year was to get a new, comfy mattress so that I could finally sleep uninterrupted through the night. My new mattress is truly a gift. I got it delivered three weeks ago and have been sleeping soundly ever since. Great product, sweet dreams!
Date published: 2016-01-20
Rated 5 out of 5 by from Excellent service! I am so pleased that I walked into Sleep Train. The manager Kim Legg was wonderful. We were not sure what kind of mattress we were looking for and he took us around and introduced us to the different styles. He then narrowed it down for us and made sure that we were completely comfortable with our decision. He spent the time to be sure we would be satisfied with our decision. I would highly recommend Sleep Train and Kim Legg to anyone looking for a new bed.
Date published: 2016-11-04
Rated 5 out of 5 by from Awesome Service! I first came into the store and was given information by Kim, the manager, he was very knowledgeable and kind. I later called in to place my order and spoke with Rozell, he was also very knowledgeable, patient and kind. I say Rozell was very patient because I had a lot of questions and he took the time to help answer them without ever making me feel like I was asking too much. I am very satisfied with the great customer service that this store had to offer!
Date published: 2016-05-13
Rated 5 out of 5 by from Awesome experience I called them a week ago to just see if they had the Serta iComfort instock and a price quote. The manager answered the phone and was super professional and courteous... Not pushy at all. He was able to locate the one I wanted at a different location and had it shipped to my house for free in 5 days. They gave me a 2 hr time window so I didn't have to wait all day. And they brought upstairs to my master bedroom on the 3rd floor of my condo, no complaints :)
Date published: 2017-02-19
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Mattress Firm in Chino, California is set out to be a different kind of mattress store; focused on a unique shopping experience for our valued customers with a large selection of quality brand name mattresses, beds, and bedding products, combined with competitive pricing and knowledgeable, well-trained sales associates. Mattress Firm also has leading consumer guarantees ensuring the comfort & satisfaction of our valued customers.

As Mattress Firm has grown into America’s #1 mattress retailer with 3,500+ locations, we’ve expanded the level of service and selection for our valued customers. Mattress Firm in Chino, California offers same day mattress delivery with the guaranteed lowest prices. Our unique color by comfort matching system help guide consumers to the right mattresses for their personal needs. We make it easy to find the best mattress for a great night’s sleep!

Whether customers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, our mattress store in Chino, California has an expanded selection of specialty mattresses and beds, including advanced memory foam mattresses, Beautyrest Black Hybrid, Serta iComfort, and other top designs.

Same Day Mattress Delivery is available across the United States for all standard mattress sizes including options in twin, twin xl, full, queen, and king sized mattress sets.

Mattress Firm…Save Money. Sleep Happy. ™