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Mattress Firm Gilroy | Beds & Mattresses Store Gilroy CA 95020

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This store accepts donations

Address
Mattress Firm Gilroy
7171 Camino Arroyo
Ste 100
Gilroy , CA 95020
Mattress Firm Gilroy is rated 4.7 out of 5 by 170.
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Mattress Firm Promotion
Mattress Firm Gilroy is rated 4.7 out of 5 by 170.
Rated 5 out of 5 by from Exceeded My Expectations I had considered a new bed, but was resigned to just look for new pillows instead. I walked into the Gilroy Store and met Daniel Orlando and walked out with adjustable beds for me and my mother. Great experience, easy transaction. Later that night I took my Mom into the Blossom Hill store and they let my Mom try out beds for comfort and pick some accessory sheets. They seemlessly picked up where Daniel left off and made the completion of the purchase (financing, etc) an easy and painless experience. Great Staff. I got a great deal on exactly what I wanted. Very Happy Customer.
Date published: 2016-10-11
Rated 4 out of 5 by from Great Recovery I bought two long twin mattress sets to be delivered on Memorial Day - same day service. Great! However, after being told it will arrive at 10 p.m. I got a call that the truck broke down. Rescheduled and delivered as promised. But the box spring was short. Store manager had the right box springs delivered next day and made up for the inconvenience but having two pillows as gift. He also said he upgraded the box springs at no additional charge. It is good to know that they were not defensive about the mistakes but tried to make up for the inconvenience.
Date published: 2016-06-10
Rated 5 out of 5 by from Tiana is a Wonderful Salesperson! My husband fractured his spine in 6 places this Summer and while he was recovering we realized we were sleeping on a 15 year old mattress that wasn't doing his back any favors. We went to Sleep Train in Gilroy just to browse and ended up being greeted by Tiana who listened to our needs regarding my husbands injury, she then took us straight to the mattress she thought would be best.. long story short, after trying several mattresses we ended up buying her first recommendation and had a great time doing it. She was not pushy, very personable and easy to talk to, and I felt like she really understood our needs. Our new bed was delivered the very next day and we have been enjoying it greatly this past week. Give Tiana a raise! She is great!
Date published: 2016-09-09
Rated 1 out of 5 by from Disappointing Experience I spent nearly $3k on a complete mattress set- mattress, foundation, frame, etc. The set arrived the evening of purchase. The mattress had two large stains which I'm thankful the delivery guys pointed out. Sleep Train advised to return entire order, so all pieces will be delivered in its entirety. The next night the new mattress set was to be delivered. Only the mattress arrived. No bed frame, foundation and rest of delivery. Very poor communication. I cancelled the entire order due to set not going to be delivered days later.
Date published: 2017-02-25
Rated 5 out of 5 by from Service was great... From purchase to delivery Ryr no pressure sales strategy makes the buying process so much nicer. Could not have been happier with the sales group. The delivery was flawless. The delivery was conducted by Andre and Hondo. Both were very professional and conscientious. This was particularly noteworthy because they had a full day of deliveries and arrived at our house in the late afternoon. You can tell a lot about a company by the people that work there...Sleep Train has some great people working for them, a great sales strategy, and great product.
Date published: 2016-04-12
Rated 4 out of 5 by from Excellent and Knowledgeable Service My husband and I had been looking for a while for a mattress to meet our needs and budget. We were promptly greeted when we entered the store, and met with friendly and informative service. My husband and I have both been retail managers for years, and the rep. working with us was great - even with our tired toddler. He was very knowledgeable and answered all our questions with honestly and promptly. We were quickly able to find what we needed and he provided friendly service while being mindful of prices. Our bed has since been delivered and set up, which they did fast and efficiently. The only bummer was the wrong size sheets were delivered with the mattress, but we were able to swap them at the store no problem for the right ones. Overall a very positive experience.
Date published: 2016-02-16
Rated 5 out of 5 by from Amazing service very helpful! My husband and I wondered into sleep train a couple of days ago hoping to find a good mattress, and not only was the manager very informative he was very personable! We had our 3 young daughters with us and he was very kind to them. He gave them some paper and crayons to color with and let them try the beds with us! We had no idea what we were doing or really looking for if Nick had not been there to help us through the process we would have most definitely NOT made the purchases that we did.
Date published: 2016-06-22
Rated 4 out of 5 by from Customer Service Nick in the Gilroy store was great!!!! On the other hand our bed was suppose to be delivered between 7-9 pm on 7/19/2016 the driver called at 6 pm and said he was not going to make it because he was in Union City and had 11 stops to make before he would get to us which would put him in Hollister at 11 pm. My daughter was mad because she was expecting her new bed last night. That does not make me happy when we signed our paperwork it was set up to be delivered the next day which it was not. I do not know if what the drive told us was true because I just dont see things being delivered that late at night. So I will be calling Nick at the store this morning to complain about this situation. If my bed is not dropped off to between 10 and noon the complaint is going to worse with the driver not Nick.
Date published: 2016-07-20
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Mattress Firm in Gilroy, California is set out to be a different kind of mattress store; focused on a unique shopping experience for the customer with a large selection of quality brand name mattresses, beds and bedding products, combined with competitive pricing and knowledgeable, well trained sales associates. We also continuously offer a variety of mattress sales and discounts so make sure to check back frequently!

As Mattress Firm has grown from a small 250 store chain to the nation’s largest 2000 location strong mattress retailer, we’ve expanded the level of service and selection for our valued customers. Our Mattress Firm in Gilroy, California offers same day Red Carpet delivery and our unique color by comfort matching system guides consumers in selecting the right mattresses for their personal needs.

Whether our consumers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, Mattress Firm in Gilroy, California has an expanded selection to include the fast growing category of specialty mattresses and beds to include Tempur-Pedic, iComfort, and Optimum products.

Mattress Firm….Save Money. Sleep Happy.