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Mattress Firm Lake Elsinore - Bed & Mattress Store in Lake Elsinore, CA

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This store accepts donations

Address
Mattress Firm Lake Elsinore
18302 Collier Ave
Lake Elsinore , CA 92530
Mattress Firm Lake Elsinore is rated 4.8 out of 5 by 64.
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Mattress Firm Promotion
Mattress Firm Lake Elsinore is rated 4.8 out of 5 by 64.
Rated 4 out of 5 by from Great Service, but worried about bed Our salesman was knowledgeable and friendly. I like the fact he did not pressure us into our purchase decision. I am; however, concerned with the mattress itself. Once delivered, we found It extremely hard and not soft and giving as the floor sample. We were told it will soften, but I am worried. Also, withe the thickness of the new mattress (much thicker than our old one) it's too high and we have to jump up just to get into bed. I wish I considered this or was told this mattress may be higher to get into than our last. I will probably seek to have the support foundation changed to a thinner design if possible.
Date published: 2016-01-30
Rated 5 out of 5 by from Friendly, not your typical sales interaction First of all, mark warden was awesome at the lake elsinore store. Friendly had an awnser for all our questions and second we told him a price we wanted to stay in and he did not even think twice about pushing us to try and up sale us to something out of our budget. He walked us through the finance process, had us lay on on different types of mattresses based upon how we sleep, and we came to an agreement on which mattress was best for us. After that we sat down and explained all of the payment processes and even got us next day delivery for a few extra bucks which is completely worth it. I would recommend my family to go here to a friendly and easy going environment. 5/5 stars!
Date published: 2016-11-05
Rated 5 out of 5 by from Easiest Mattress Purchase Ever! I was in and out in no time at all. I needed a twin size mattress for my son and the sales associate was prompt, courteous and helpful. She assessed his needs and found out what "he" needed in a mattress. Her cheerful disposition made my son feel very comfortable and he took ownership in the experience of selecting a mattress. I'm very happy that he found the perfect mattress. I also appreciate the fact that when we walked through the front door, she not only greeted me but also my toddler in addition to my son (age 9). My children are very outgoing and when a genuine person strikes up conversation with them it speaks volumes. Children are often overlooked in retail world. Thank you!
Date published: 2016-02-07
Rated 5 out of 5 by from Great Customer Service/Great Delivery Sleep Train just opened in Lake Elsinore, CA. Our Sales Person, Jeremiah was extremely knowledgeable and professional. What really impressed me was the delivery was the same day. Unfortunately, we did not hear the doorbell, and the driver left to a new delivery location. However, Jeremiah was able to contact the delivery person to and explained the situation. The delivery person went above and beyond his job and returned to our house later that night. They took our old mattress and box spring and set up the bed. Other large Department chains charge to deliver and dispose of the old mattresses. I have never had such great customer service and I really recommend Sleep Train Lake Elsinore!
Date published: 2015-10-14
Rated 5 out of 5 by from Fantastic and knowledgable sales associate Although we haven't received our bed yet, I must compliment our sales associate, Melissa. I used to work in retail as a district manager, and Melissa is one of those associates we would not not wish for but steal away from other companies. Not only is Melissa extremely knowledgable about her product lines, she knows how to treat her customers like welcomed guests. I wasn't planning to puchase on this visit but Melissa earned my business and I feel great about our choice.
Date published: 2016-03-19
Rated 5 out of 5 by from Excellent customer service Visited the Lake Elsinore Sleep Train while looking for a mattress set for our son, the staff were very helpful, informed and customer oriented. We were very impressed with the price matching and special discounts they offered. Very pleased with our purchase experience. Will definitely be back when it's time to purchase our adjustable base!
Date published: 2016-08-27
Rated 5 out of 5 by from Top notch service from beginning to end. I was able to find the tempurpedic mattress I wanted at a great price and Nathan at the Lake Elsinore store was a very professional and helpful salesman. My bed was delivered promptly (actually early!) and Jose and Junior were quick, professional and nice. As I said, a great experience from start to finish. I couldn't have asked for better.
Date published: 2015-11-04
Rated 1 out of 5 by from Service The lady in the sleep train showroom was superb and I just loved her customer service however the delivery team and the delivery service which is in the San Diego warehouse sucked! I had a delivery time between 7 am til 12 they came at 2 ..... So annoying and rude. They didn't care nor did the people in the office warehouse.
Date published: 2016-08-28
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Shop Mattresses
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  • Hampton & Rhodes
  • Sealy Hybrid
  • Sealy Optimum
  • Sealy Posturepedic
  • Serta
  • Simmons Beautyrest
  • Simmons World Class
  • Stearns & Foster
  • Tempur-Pedic
Mattress Firm in Lake Elsinore, California is set out to be a different kind of mattress store; focused on a unique shopping experience for the customer with a large selection of quality brand name mattresses, beds and bedding products, combined with competitive pricing and knowledgeable, well trained sales associates. We also continuously offer a variety of mattress sales and discounts so make sure to check back frequently!

As Mattress Firm has grown from a small 250 store chain to the nation’s largest 2000 location strong mattress retailer, we’ve expanded the level of service and selection for our valued customers. Our Mattress Firm in Lake Elsinore, California offers same day Red Carpet delivery and our unique color by comfort matching system guides consumers in selecting the right mattresses for their personal needs.

Whether our consumers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, Mattress Firm in Lake Elsinore, California has an expanded selection to include the fast growing category of specialty mattresses and beds to include Tempur-Pedic, iComfort, and Optimum products.

Mattress Firm….Save Money. Sleep Happy.