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Mattress Firm Pleasanton | Beds & Mattresses Store Pleasanton CA 94588

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This store accepts donations

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Mattress Firm Pleasanton
6050 Johnson Dr
Ste C
Pleasanton , CA 94588
Mattress Firm Pleasanton is rated 4.7 out of 5 by 177.
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Mattress Firm Promotion
Mattress Firm Pleasanton is rated 4.7 out of 5 by 177.
Rated 4 out of 5 by from Great Service We wandered into the store only slightly in the market for a mattress. We were killing some time between out-of-town appointments and thought we would just go try a few out and then when ready, buy one close to home. We were greeted right away by a salesperson, he was knowledgeable, personable, patient and not at all pushy. We stayed in the store until time to leave for our appointment; our salesperson stayed with us even though his work shift had ended. We decided that we would purchase a mattress and that, because of the experience we had with him, would come back and purchase it from him. We did and are now sleeping soundly through the night.
Date published: 2016-06-20
Rated 5 out of 5 by from Awesome customer service! My wife and I recently purchased a mattress from Justin at the Pleasanton Sleep Train location. We chose a mattress that fit our needs and opted for a demo model to save some money. The mattress was delivered as expected later that day. As we made up the bed, we discovered a ripped seam on the underside of the mattress. We called the service support number to report this. They advised contacting the store the next day. Before we could call, we received a call from Justin saying he had heard we had an issue with the mattress. After a short conversation, Justin volunteered to replace our damaged mattress with a brand new mattress that day. The mattress arrived as expected and we are very happy!
Date published: 2016-02-02
Rated 2 out of 5 by from Unkind We were at the fair with a group of kids from our church and the employees who were working there were very unkind in how they responded to our kids looking at the beds or laying on them. At least have a sign that says please don't sit on beds if that's really a problem. I just wanted to let you know that there were adults who were able to buy beds there, but because of the attitude of the employees, we'd rather go somewhere else. Maybe say "please don't sit on the bed" instead next time to insure future business. My opinion of sleep train is rained now because of this experience.
Date published: 2016-06-22
Rated 5 out of 5 by from Salesman who listens! The salesman was very knowledgeable and he actually listened to me! I can't tell you how much that makes a difference because I walked out of another Sleep Train store because the salesman wouldn't give me time to browse on my own, even after I asked 3 times! Buying a bed is a big decision and can't be rushed. In the end, the decision is ALL on me to buy the right bed. I need to pay attention to what I'm doing, how I'm feeling on the bed and not be distracted by a salesman who is throwing info at me whether I want it or not. Thank you to Jeremy at this store for being the right salesman I needed and didn't distract me from making MY decision. So far I like the bed a lot and am pretty sure I made the right choice.
Date published: 2016-01-21
Rated 5 out of 5 by from Quick and Easy! My experience at sleep train was great. Kenya was very friendly and not at all pushy. He helped me figure out what level of firmness I wanted in a bed, and then showed me models that were suited to my price range. When I told him price was an issue, he gave me the option of getting a mattress that had been returned and cleaned. I got a discounted price on a mattress that someone had for only 0.8 days! Downside is I couldn't get same day delivery, but it is definitely worth it to me. Overall, I was in the store for about a half an hour and got a full bed set.
Date published: 2016-05-31
Rated 5 out of 5 by from Great Service! Smooth process. The Area Manager was beyond awesome. We didn't plan on making a purchase but ended up doing it - and best part is that it didn't last ALL day, it was an hour process if that. What I appreciated was that before we started looking he asked questions to fully understand what our needs were and we told him our budget. He was very sensitive to our budget (as he has a family of his own and understands that purchasing a bed is not an easy thing financially). He was extremely helpful and answered all our questions. We never once felt pressured to buy. He was honest and was upfront about all the costs and helped us getting the most for our money. We for sure would come back again. Thanks for making this a great experience for our family.
Date published: 2016-09-08
Rated 3 out of 5 by from Mixed experience We bought a tempurpedic mattress from SleepTrain. Brad was our salesman and he was helpful, not pushy and the over all experience was positive. I was not happy with their delivery service as they give a 6 hour window and will not narrow it down to 2 until the beginning of that 6 hour window. I had a somewhat circular and tiresome discussion with an individual named Jason when I called to ask for a better guidance on the morning of delivery so I could plan my day. Plan a 6 hour in home time for delivery when you work with them. Otherwise good experience.
Date published: 2015-12-15
Rated 5 out of 5 by from Fantastic Customer Service We went to purchase two sets of twin beds for our granddaughters and Jacob was fantastic. He was very accommodating to our teenagers by helping them to select the right bed. Also patient with our multiple visits and final purchase after 3 months. He was not there when we made the purchase but we received the same service and price quoted (Jeff?). I was given a 7am to 7pm delivery time; and then a 2 hour window. They arrived an hour early and completed the delivery within 10 minutes. I had the rest of the day to myself. Thank you to your employees!
Date published: 2015-11-18
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Mattress Firm in Pleasanton, California is set out to be a different kind of mattress store; focused on a unique shopping experience for our valued customers with a large selection of quality brand name mattresses, beds, and bedding products, combined with competitive pricing and knowledgeable, well-trained sales associates. Mattress Firm also has leading consumer guarantees ensuring the comfort & satisfaction of our valued customers.

As Mattress Firm has grown into America’s #1 mattress retailer with 3,500+ locations, we’ve expanded the level of service and selection for our valued customers. Mattress Firm in Pleasanton, California offers same day mattress delivery with the guaranteed lowest prices. Our unique color by comfort matching system help guide consumers to the right mattresses for their personal needs. We make it easy to find the best mattress for a great night’s sleep!

Whether customers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, our mattress store in Pleasanton, California has an expanded selection of specialty mattresses and beds, including advanced memory foam mattresses, Beautyrest Black Hybrid, Serta iComfort, and other top designs.

Same Day Mattress Delivery is available across the United States for all standard mattress sizes including options in twin, twin xl, full, queen, and king sized mattress sets.

Mattress Firm…Save Money. Sleep Happy. ™