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Mattress Firm University City - Bed & Mattress Store in San Diego, CA

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This store accepts donations

Address
Mattress Firm University City
8610 Genesee Ave
Ste A
San Diego , CA 92122
Mattress Firm University City is rated 4.7 out of 5 by 120.
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Mattress Firm Promotion
Mattress Firm University City is rated 4.7 out of 5 by 120.
Rated 5 out of 5 by from Almost a science I just bought mine at Genesee Av. The sales person Ken Johnson made my mattress buying experience a very pleasant one. They had the top of the line and Ken definitely knew what he was talking about. We were able to zoom in on the right mattress for me in a very short time. They also have flexible delivery options with a two hour window. I had thrown out mattresses in the past because they were simply ruining my sleep instead. My advice to anyone trying to buy that cheap mattress. Don’t waste time and money, go for a good quality one that fits your style else you will end up buying one eventually after a lot of grief and money down the gutter!!
Date published: 2015-12-22
Rated 1 out of 5 by from Buyer Beware POOR QUALITY, POOR DELIVERY Bought two beds: one King and the other Full size. The mattresses are made of only one side with mattress padding, while the mattress bottoms are covered with a flimsy fabric. This at the cost of over $3000. The same flimsy fabric covers the box springs. The King mattress was delivered twice: once dirty, while the second one was delivered with a huge rip across the bottom. As well the full Mattress was dirty, and the fabric on the corner of two box springs was riped. Beware they also charged for next day delivery when delivery was four days later. I wanted to return the beds but the salesman offered a verbal compensation for the hassle which was never issued and is now being denied. This chain store is also known as SLEEP TRAIN.
Date published: 2017-02-17
Rated 3 out of 5 by from Great sales experience, poor execution I bought and picked up a mattress set in one afternoon. The rep from the Genesse Ave. store was great. She explained my options, took me through the website and made me feel comfortable with my purchase. We easily picked the mattresses up at the distribution center in Miramar. The mattresses in the plastic was clean but the plastic covering was filthy dirty. Dust and finger prints. The loading dock guy did nothing to clean it off. He just loaded it into our truck. When ordering I wanted a medium firm bed, the signage on the bed said firm. I don't really know what I got. I had to use the bed without asking due to relatives showing up.
Date published: 2016-05-15
Rated 5 out of 5 by from Eliminated all Reluctance! My girlfriend and I have been trying to find the right matress for I don't know how long. We both suffer from back problems. However, the idea of spending $8,000 for a matress seemed crazy. After hours of talking with Karen and the other sales associate and even a second return to the store we found a program and complete set that was tailored to our needs as well as our financial situation. I do want to commend the honesty, patience, and transparency they provided us. I am happy to move forward and finally have a bed I can look forward to laying in. I do recommend this location and I will refer friends and family on the future.
Date published: 2016-05-02
Rated 5 out of 5 by from Well trained sales people I was determining which mattress was right for me. Your sales person, Nate, was more than willing to answer my many questions! I had done some research on my own and was now going to the different stores that sold mattresses to make my final decision. Nate, in addition to being very personable, gave me additional information without pressuring me. I spent a lot of time lying on mattresses for 10 minutes on each of my sides (2 sides, a back, and stomach). Sleep Train was the 3rd store I visited in 3 days. I was prepared to visit many more stores, but found what I thought was right for me and appreciated Nate's pleasant way of helping me without being "pushy".
Date published: 2017-01-02
Rated 5 out of 5 by from Mark and team wear amazing We were going to drive around all day but luckily stopped here first and Mark more than took care of us. He definitely saved us from a long day of shopping by getting us the best price possible on our dream mattress. The delivery team was right on time, professional and fast. We had a problem with the height of the base, it was dangerously high for one of our dogs that suffers from hip dysplasia, but Mark took care of us and I have already recommended the great service we received to friends and co-workers. Thank you for our dream bed, my acid reflux is getting much better and we are sleeping like babies now.
Date published: 2016-11-06
Rated 5 out of 5 by from Love our Tempurpedic and movable base! We walked into the store with really no idea of what kind of a mattress we wanted. The only we were looking for was something comfortable that we both could agree on. The sales person was so patient and answered all of our questions and concerns. When he directed us to the Tempurpedic and we laid down on it we both knew "this was it"! Then he showed us the moveable base...mind blown! Just when we thought it couldn't get any better, the sales person busts out with "delivery by tonight!" Every night we climb into our bed we can't believe how comfortable it is and what a great night sleep we get! Don't waste another minute of tossing and turning at night. Just do it...get into Sleep Train!
Date published: 2016-03-24
Rated 2 out of 5 by from Not totally happy I was told by salesperson, Karen, that they might pick up a couple of extra old mattresses. When the delivery men arrived they said no. They don't do that and that sales people will say anything. Also, I have been called more than once by Sleep Train for some reason or another. They don't leave messages about what they want, I have called back 2 or 3 times. I never get anyone, then while at work, Karen from sleep train store calls me and says the finance company has been trying to get a hold of me, something to do with questioning my signature on paperwork. This is all just too much and overkill.
Date published: 2016-10-11
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Mattress Firm in San Diego, California is set out to be a different kind of mattress store; focused on a unique shopping experience for the customer with a large selection of quality brand name mattresses, beds and bedding products, combined with competitive pricing and knowledgeable, well trained sales associates. We also continuously offer a variety of mattress sales and discounts so make sure to check back frequently!

As Mattress Firm has grown from a small 250 store chain to the nation’s largest 2000 location strong mattress retailer, we’ve expanded the level of service and selection for our valued customers. Our Mattress Firm in San Diego, California offers same day Red Carpet delivery and our unique color by comfort matching system guides consumers in selecting the right mattresses for their personal needs.

Whether our consumers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, Mattress Firm in San Diego, California has an expanded selection to include the fast growing category of specialty mattresses and beds to include Tempur-Pedic, iComfort, and Optimum products.

Mattress Firm….Save Money. Sleep Happy.