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Mattress Firm Hawthorne Crossings - Bed & Mattress Store in San Diego, CA

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This store accepts donations

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Mattress Firm Hawthorne Crossings
4240 Kearny Mesa Rd
Ste 107
San Diego , CA 92111
Mattress Firm Hawthorne Crossings is rated 4.7 out of 5 by 70.
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Mattress Firm Promotion
Mattress Firm Hawthorne Crossings is rated 4.7 out of 5 by 70.
Rated 5 out of 5 by from Great Customer Service! We recently purchased a bed from Sleep Train. First, we went to check out the beds at one of the Santee stores and found one of the Temperpedics that we really liked. We were just browsing and not intent on buying that particular day, but the salesman offered to check their clearance store in Kearny Mesa to see if they had the bed we liked at a lower price, and it just so happens they did. We went down there, purchased the bed and set up delivery. We did encounter a couple little inconveniences to which the staff at Sleep Train were very accommodating to us and I must say their customer service was spot on on keeping us happy customers.
Date published: 2016-08-09
Rated 1 out of 5 by from No mattress We had to reschedule for a 3rd time for our mattress due to a defect. Do they not check items before bringing them to the house? They came to my house, asked where i wanted my mattress, goes out and 10 min later says they cant do it and just leaves! I call customer service and they never heard from the delivery guy for a good hr or so. They told me i can get it delivered that night instead..i get a call 5 min later that they have to reschedule for saturday. I am beyond upset. I took time off work to get my mattress delivered. Customer service is a joke. I didnt get offer any kind of compensation for this inconvenience. We paid a lot of money for our mattress and deserve quality care, which they clearly lack.
Date published: 2017-01-20
Rated 5 out of 5 by from Knowledgeable and friendly service We had the pleasure to work with Mike Flores and Janeen at Sleep Train Outlet. Both personnel were easy to converse with and was able to answer all our questions. They made us feel very comfortable throughout our first mattress buying experience and at no time did we feel pressured into buying. If you are a first time buyer or have purchased mattress before, I would highly recommend this store. The delivery crew were polite and professional and had our setup and removal of our old bed and boxspring out in a timely manner. A+ for the Sleep Train team.
Date published: 2016-05-01
Rated 5 out of 5 by from Exceptional Stoppped in as a previous owner of a Sterns and Foster mattress. I was approached by the manager Tony Encarnacion. Well informed and explained what my options were and what would be closes to my old matress. Definitely happy with the customer service and overall experience with sleep train. What I thought would be a general question and anwer conversation end with a pleased purchase of a new mattress and matress cover. Definitely recommended to go if looking for a new bed.
Date published: 2016-02-16
Rated 5 out of 5 by from Personable Service, Unbeatable Pricing Coming to Sleep Train was one of the best decisions I've ever made. I took advantage of a holiday weekend sale and Janeen helped me and my wife pick an excellent mattress. The help didn't stop there; she applied every discount imaginable and ensured the mattress was delivered on time and sanitized. I am so pleased that I may just visit the showroom in the future to socialize and see the new offerings from the mattress industry amongst sales people I can trust.
Date published: 2016-07-07
Rated 5 out of 5 by from Everything Was Good Everything from Sales to Delivery was just excellent. The Sales person in particular was great, helping us find just the right mattress for my daughter that wasn't too expensive and suited her needs. Didn't oversell, but made some very helpful suggestions. Delivery was pretty late, but they were great when they got there and set everything up for us even though I hadn't paid for that service. Overall a GREAT experience. VERY happy with the purchase, too.
Date published: 2016-09-09
Rated 5 out of 5 by from Mike's awesome Mike was so helpful in the process of choosing a bed. He made us feel super comfortable and there was absolutely no pressure. He seems extremely knowledgeable, and gave us as much information as he could about the different beds in the store. Although I was skeptical about buying a floor model, he was very reassuring. Hopefully we won't need to come back for awhile, but if we have to buy another bed I'll be sure to check with Mike first!
Date published: 2016-06-29
Rated 5 out of 5 by from FABULOUS SERVICE Mike Flores, Store Manager, just made buying an adjustable bed the most pleasant experience I've had in years! He was friendly, sincere, thorough, and extremely knowledgeable ! He listened to my needs and found me the perfect bed to solve all my problems. I would highly recommend him and Sleep Train to anyone looking to find a quality bed with NO hassle ! He is truly an outstanding example of quality service.
Date published: 2016-08-18
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Shop Mattresses
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  • Hampton & Rhodes
  • Sealy Hybrid
  • Sealy Optimum
  • Sealy Posturepedic
  • Serta
  • Simmons Beautyrest
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  • Stearns & Foster
  • Tempur-Pedic
Mattress Firm in San Diego, California is set out to be a different kind of mattress store; focused on a unique shopping experience for the customer with a large selection of quality brand name mattresses, beds and bedding products, combined with competitive pricing and knowledgeable, well trained sales associates. We also continuously offer a variety of mattress sales and discounts so make sure to check back frequently!

As Mattress Firm has grown from a small 250 store chain to the nation’s largest 2000 location strong mattress retailer, we’ve expanded the level of service and selection for our valued customers. Our Mattress Firm in San Diego, California offers same day Red Carpet delivery and our unique color by comfort matching system guides consumers in selecting the right mattresses for their personal needs.

Whether our consumers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, Mattress Firm in San Diego, California has an expanded selection to include the fast growing category of specialty mattresses and beds to include Tempur-Pedic, iComfort, and Optimum products.

Mattress Firm….Save Money. Sleep Happy.