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Mattress Firm Bear | Beds & Mattresses Store Bear DE 19701

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This store accepts donations

Address
Mattress Firm Bear
In front of Dollar General next to Hardee's
1803 Pulaski Hwy
Bear , DE 19701
Mattress Firm Bear is rated 4.5 out of 5 by 19.
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Mattress Firm Promotion
Mattress Firm Bear is rated 4.5 out of 5 by 19.
Rated 1 out of 5 by from Disrespectful The initial shopping experience was great - until the mattress actually arrived. I compare the mattress (which is marketed as a "plush") to a prison bed - no wait - prison floor. Hard as a rock. Couldn't even sleep on it. Went into the store and was told that "sometimes these things happen" and was told that I would be called the next day to set up delivery for the day after of a new mattress. I called the store the next day, after I hadn't heard anything. I was told that they had NO IDEA what I was talking about. That I just needed to "calm yourself down". That I had to sleep on the mattress for a good couple of nights before it would "soften". I was spoke to and treated like a child. However, AMAZINGLY, when my husband called, they were very respectful to him.
Date published: 2017-03-10
Rated 5 out of 5 by from No Pressure Sales Service I went in to buy a mattress and was able to lay down on as many beds as I wanted to. The salesman (Paul) was extremely knowledgeable about everything I asked him and when I asked about one thing he was honest and said "no have not heard of that". I got exactly what I wanted without any pressure only good answers to all my questions. Because of that I bought it that day (which I had not intended to do when I entered the store).
Date published: 2017-03-22
Rated 5 out of 5 by from Great customer service Store Manager Jackie was so nice, she explained everything to us in a way rhat even though we had other offers we decided to come back.
Date published: 2017-05-19
Rated 5 out of 5 by from The Best Mattress Service This was the best buying experience for a mattress that I have ever had. The salesperson was very knowledgeable and listened to what I was interested in. She didn't try to convince me to buy something that I didn't want. I will definitely buy my next mattress at this store with the same salesperson. Excellent Service.
Date published: 2017-04-01
Rated 5 out of 5 by from Excellent Service We went a few days ago just to look and we ended up purchasing an amazing Top Notch Mattress and he was not like others he was blunt about every mattress and showing us how its better than one so he did amazing, incredible Customer Service, and extremely helpful with our decision.
Date published: 2017-02-28
Rated 3 out of 5 by from My Experience When I went in to buy a mattress and a bed frame I had a great salesman. He explained the mattress, had me test it, etc. I bought a $700.. adjustable head bed base which has been truly horrible. The first base was torn and the plywood splintered, the second bed base delivered 4 days later proved to be defective as soon as the head was put up for the first time. I called the store and the woman I spoke with said her boss who was on vacation would get back to me - never did. Now, they are telling me they do not do returns on defective products. These 2 bases have been used for 4 days total. They want me to accept a 3RD bed base which I am refusing because 2 out of 2 $700.00 bed bases have been defective. Enough is enough. I then called last week and the original salesman told me he had called his district manager who said "he would reach out to me" - still have not been reached. I love the mattress but I would not shop at Mattress Firm again as apparently they don't care about customer relations or consumer rights.
Date published: 2017-05-13
Rated 5 out of 5 by from The best service ever!! Paul was our salesmen, he explained more about mattresses then I ever known. We tried every bed that was there and he made it easy for us to chose from. Went in with just getting a bed, but came out with one of the best beds in he store.
Date published: 2016-12-23
Rated 5 out of 5 by from Great service! Great deal! Jackie was awesome. Helped me find what I was looking for. Didn't try to pressure me into buying something I didn't want like I've had happen in other mattress stores. Thank you Jackie! You're awesome :-)
Date published: 2017-03-19
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Mattress Firm in Bear, Delaware is set out to be a different kind of mattress store; focused on a unique shopping experience for our valued customers with a large selection of quality brand name mattresses, beds, and bedding products, combined with competitive pricing and knowledgeable, well-trained sales associates. Mattress Firm also has leading consumer guarantees ensuring the comfort & satisfaction of our valued customers.

As Mattress Firm has grown into America’s #1 mattress retailer with 3,500+ locations, we’ve expanded the level of service and selection for our valued customers. Mattress Firm in Bear, Delaware offers same day mattress delivery with the guaranteed lowest prices. Our unique color by comfort matching system help guide consumers to the right mattresses for their personal needs. We make it easy to find the best mattress for a great night’s sleep!

Whether customers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, our mattress store in Bear, Delaware has an expanded selection of specialty mattresses and beds, including advanced memory foam mattresses, Beautyrest Black Hybrid, Serta iComfort, and other top designs.

Same Day Mattress Delivery is available across the United States for all standard mattress sizes including options in twin, twin xl, full, queen, and king sized mattress sets.

Mattress Firm…Save Money. Sleep Happy. ™