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Mattress Firm Wilmington West | Beds & Mattresses Store Wilmington DE 19808

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This store accepts donations

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Mattress Firm Wilmington West
Next to Brandwine Chrysler Jeep Dodge Ram
3737 Kirkwood Hwy
Wilmington , DE 19808
Mattress Firm Wilmington West is rated 4.5 out of 5 by 24.
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Mattress Firm Promotion
Mattress Firm Wilmington West is rated 4.5 out of 5 by 24.
Rated 4 out of 5 by from Great service on my second visit. The first visit to the store,the salesman was pushy and kept trying to get me to do something I didn't want which was to end up paying over three thousand dollars for a right hundred dollar mattress. I told him I didn't want to use their no credit check option and that i wanted to come back when I could just pay for it a month later. He kept pushing and was irritating me. The second visit, when I actually bought the mattress, the sales guy, not the same one, was very helpful and gave me some discounts. So because of this, I had to split my rating below.
Date published: 2017-01-11
Rated 3 out of 5 by from Hilarious experience The delivery was within the two hour time frame. They took the red carpet out of the truck, put it down, took a picture of it, then put it back in the truck. Then they took out the box spring. They could not manipulate it up the steps to the upstairs room. They asked if we wanted to reject the order. Instead, we took the door off and they were able to get it uo the stairs. They did not wear booties in the house. The "red carpet" delivery is a sham but we got our bed.
Date published: 2016-12-26
Rated 3 out of 5 by from Loyal Customer We are loyal customers and purchased 3 beds recently. Our most recent dealings with Mattress Firm was to obtain a replacement of a box spring under warranty. We were pleased to receive the exchange effortlessly. Wish we did not have to pay for a second delivery and removal fee since it was still within the year of purchase window. Will continue to use both in New Castle County and Sussex County in Delaware.
Date published: 2017-03-19
Rated 5 out of 5 by from Wonderful experience! I had not replaced my mattress/box spring in 19 years! Richie was wonderful in explaining all the new materials, manufacturing benefits, etc. He was very patient and helped me make a difficult choice! I had the new mattress/box spring delivered this past Sunday. The delivery personnel were very professional and courteous. I am thrilled with my purchase! No more back aches in the morning!!!
Date published: 2017-01-13
Rated 1 out of 5 by from Horrible I was talked into getting a mattress I didn't want! But since the guy said I could return it with in 30 days I didn't mind. I went back to return it and everyone said I couldn't until after 30 days which wasn't my understanding! I was so frustrated because I'll be paying for just to trade it in! The fee isn't even going to be waived but I'm sure I'll end up calling corporate because some guy by the name of Tom wanted to also tell me what I wanted and how I wanted! Speaking down to me yet I kept it professional. My husband back has been killing him so we decided to just sleep on the air mattress until we can return this horrible product! It's bad when my husband and I rather have our old mattress than to sleep on a new one ! Literally only one guy in the store was respectable and really tried to get the mattress taken back but didn't have much power. The bald guy was just nonchalant. As I went on n on saying how uncomfortable I am!
Date published: 2016-12-13
Rated 5 out of 5 by from Excellent service and knowledgeable! The salesman that serviced us was very knowledgeable and courteous. We had done our homework before going, so we really just wanted to try out the mattresses. He was very accommodating and helped with questions. We also got an excellent deal. Last night was our first night on the new bed. Great sleep!
Date published: 2017-01-16
Rated 5 out of 5 by from Great service, salesman was wonderful! First, I was shocked by how many beds were in this store. The salesman (can't remember his name!) was great. Told him what we wanted and he quickly narrowed our options. They had the mattress in stock so we took it that day. He even made it fit into the back of my Suburban! He was wonderful!
Date published: 2016-08-23
Rated 4 out of 5 by from Helpful, no pressure Bought a new mattress for our six year old daughter today. Our salesman, Richie, was very professional, knowledgeable and friendly as well. We felt no pressure and purchased a great mattress for a great price. We will be back soon for a new mattress for mom and dad too!
Date published: 2017-04-07
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Mattress Firm in Wilmington, Delaware is set out to be a different kind of mattress store; focused on a unique shopping experience for our valued customers with a large selection of quality brand name mattresses, beds, and bedding products, combined with competitive pricing and knowledgeable, well-trained sales associates. Mattress Firm also has leading consumer guarantees ensuring the comfort & satisfaction of our valued customers.

As Mattress Firm has grown into America’s #1 mattress retailer with 3,500+ locations, we’ve expanded the level of service and selection for our valued customers. Mattress Firm in Wilmington, Delaware offers same day mattress delivery with the guaranteed lowest prices. Our unique color by comfort matching system help guide consumers to the right mattresses for their personal needs. We make it easy to find the best mattress for a great night’s sleep!

Whether customers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, our mattress store in Wilmington, Delaware has an expanded selection of specialty mattresses and beds, including advanced memory foam mattresses, Beautyrest Black Hybrid, Serta iComfort, and other top designs.

Same Day Mattress Delivery is available across the United States for all standard mattress sizes including options in twin, twin xl, full, queen, and king sized mattress sets.

Mattress Firm…Save Money. Sleep Happy. ™