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Mattress Firm Coconut Point | Beds & Mattresses Store Estero FL 33928

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Mattress Firm Coconut Point
8016 Mediterranean Dr
Estero , FL 33928
Mattress Firm Coconut Point is rated 4.6 out of 5 by 40.
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Mattress Firm Promotion
Mattress Firm Coconut Point is rated 4.6 out of 5 by 40.
Rated 5 out of 5 by from Friendly, Listened to what I wanted. A few months after looking at ads online and in the News-Press, I stopped in the Coconut Point store and spoke with Nathan. He was very helpful and listened to what I was looking for. I did not purchase that day, but came back about a month later and made a purchase. I'm very happy with the quality of the mattress and box spring. I elected to upsize my purchase after speaking with Nathan to include the metal box spring and the superior mattress protector. I'm happy with the entire experience and did not feel "pressured" at any point in my transaction.
Date published: 2015-08-13
Rated 5 out of 5 by from good customer service I purchased my new mattress at the Estero store in Florida Coconut Point mall. My sales person was Herode P. Charite he was extremely knowledgeable about all the mattresses I was looking to purchase. I had a great experience and would go back again when I need to buy another mattress. He was also friendly and very polite. He even called me the next day to see how I did sleeping my first night on my new mattress. I purchased a Serta Chaleigh Pl Mattress King Prime. Thank you Herode. Sincerely; JoAnn Mustacchio
Date published: 2016-06-17
Rated 3 out of 5 by from The good and the bad Service with Robert at the Coconut point mall store was excellent. He and another young woman helped me get the right product the boxspring the right set up etc. A condition of sale was that We scheduled the delivery for when I would still be in Florida. No one called me as promised the night before delivery. On delivery day they called and said they would be delivering between 5 and 10 PM which I had previously said the community did not allow after 5 PM. I was leaving town the next day so I had to arrange to find a neighbor to be available for a future delivery. It was a significant hassle with numerous phone calls. I will find out when I get down there if everything is installed properly but it was not a good experience
Date published: 2016-12-14
Rated 4 out of 5 by from Ben Rocks!!! Ben is a brand new sales rep. However he went well out of his way to accommodate. The store could not deliver my mattress on the desired date, so I picked it up from the warehouse and installed it myself. Because they did not deliver, they refused to pick up my old mattress. I think this is bush league but don't blame Ben. He actually came to the house on his own time, after work to discard my boxes. If they were going to deliver, they should be able to drop by and pick up. I asked to speak to a manager, but was not allowed to.
Date published: 2016-01-04
Rated 4 out of 5 by from Great Store Experience - Awful Delivery Experience I purchased a mattress two weeks ago and the purchasing experience was great! However, the delivery service was awful! The guys were rude and only grunted. Would not even respond when spoken to (and yes, they spoke English). They were a disgrace to your company. When I say I would recommend the company, I would also let my friends know about the delivery experience, although there were some friends there, so they already witnessed it and would also tell their friends about it. I recommend screening your hires better.
Date published: 2015-10-02
Rated 5 out of 5 by from Amazing Service by Robert at Coconut Point Mall Amazing Service by Robert at Coconut Point Mall in Estero, FL. Robert helped me find the exact type of sheets I have been looking for for my Split King Bed. Not an easy product to find with good thread count and extra deep pockets. The extra deep pockets with a heavier elastic all around and even corner elastic for a better fit and extra hold. Robert actually owned a set which really helped me in making the decision to purchase. ROBERT was Exceptionally nice and KNOWLEDGEABLE.
Date published: 2016-10-04
Rated 2 out of 5 by from Great service, damaged item. I ordered a low profile box spring over the phone at the estero fl store. Ben was so nice and VERY helpful. He said I could pick it up at the warehouse. Warehouse pick up went well and they made sure to tie it on my car super tightly! I did look at the item but it was covered in thick hard to see through plastic. When I got home a bunch of the stitching on the side had popped. Too much of an ordeal to replace it but the service was great, just a cheap damaged item.
Date published: 2016-05-17
Rated 1 out of 5 by from terrible service and delivery Salesmen did not know anything about how the mattress worked or could not explain the warranty. Mattress and bases were damaged and dirty by delivery men and noted on the ticket. Bases were not synced properly and one remote does not work. Delivery men did not properly set up bases and left power units disconnected and tie wraps all over my floor. Garbage on street in front of my house. Did not come with tools. Worst deliverly and will not accept unless
Date published: 2016-07-31
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Shop Mattresses
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  • Beautyrest Black Hybrid
  • Hampton & Rhodes
  • Serta
  • Simmons Beautyrest
Mattress Firm in Estero, Florida is set out to be a different kind of mattress store; focused on a unique shopping experience for our valued customers with a large selection of quality brand name mattresses, beds, and bedding products, combined with competitive pricing and knowledgeable, well-trained sales associates. Mattress Firm also has leading consumer guarantees ensuring the comfort & satisfaction of our valued customers.

As Mattress Firm has grown into America’s #1 mattress retailer with 3,500+ locations, we’ve expanded the level of service and selection for our valued customers. Mattress Firm in Estero, Florida offers same day mattress delivery with the guaranteed lowest prices. Our unique color by comfort matching system help guide consumers to the right mattresses for their personal needs. We make it easy to find the best mattress for a great night’s sleep!

Whether customers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, our mattress store in Estero, Florida has an expanded selection of specialty mattresses and beds, including advanced memory foam mattresses, Beautyrest Black Hybrid, Serta iComfort, and other top designs.

Same Day Mattress Delivery is available across the United States for all standard mattress sizes including options in twin, twin xl, full, queen, and king sized mattress sets.

Mattress Firm…Save Money. Sleep Happy. ™