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Mattress Firm Phillips Crossing | Beds & Mattresses Store Orlando FL 32819

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Mattress Firm Phillips Crossing
8015 Turkey Lake Rd
Orlando , FL 32819
Mattress Firm Phillips Crossing is rated 4.9 out of 5 by 64.
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Mattress Firm Promotion
Mattress Firm Phillips Crossing is rated 4.9 out of 5 by 64.
Rated 5 out of 5 by from Welcome Home Courteous, professional, knowledgable, friendly, and hospitable are just some of the words I would use to describe my experience at the Mattress Firm at Dr. Phillips. I was warmly greeted by two kind smiles, Michelina and Kyle. I was even offered a bottle of water while I browsed the store, it was a very kind gesture. The saleswoman Michelina was very patient, I think that I tried every bed in the store. She kept a positive attitude through the entire purchase and I didn't feel rushed or pressured at all. Michelina and Kyle created such a welcoming and cozy atmosphere I felt like I was Guest in their "home". If you are looking for a great mattress buying experience, look no further. Go see Michelina and Kyle and you'll be glad you did.
Date published: 2015-08-09
Rated 5 out of 5 by from Wonderful Experience from the Sales to Delivery My husband and I went in to the Sandlake store New Years Eve at about 4:45. Our sales clerk had another customer and her help had been sent to another store because someone was sick. She was so nice and never got in a hurry just because if was New Years Eve and the store closed at 6:00. We were there until about 5:50 and she was so gracious the whole time. We were able to schedule delivery for New Years Day between 5:00 and 10:00 pm, and the delivery crew showed up at around 7:30 and did a fabulous job and were in and out in 15 minutes. If I could rate higher that 5 stars I would! Also, my husband and I slept better last night than we have in years!
Date published: 2017-01-02
Rated 5 out of 5 by from Only went to browse .. went back to buy same day Only went into the browse the deals on offer. Usually, the sales person tries to pressure into buying on the spot. Betty, the sales person, was not like this. She was very friendly and knowledgeable. She allowed us to browse without following us around and gave us just the right amount of information to keep our attention. We left to visit other shores to see what they had to offered, but ended up rushing back to see Betty to seal the deal. I am not an impulsive buyer. But the deal was so good, both my friend and I bought two beds that night and both left extremely happy. I would highly recommend anyone looking to buy a bed go to this location and talk to Betty.
Date published: 2016-12-02
Rated 5 out of 5 by from Great Service ! I visited several Mattress Firm stores, until I met Kyle and Michelina at the 8015 Turkey Lake Road Store in Orlando.They were great, knowledgeable, and put absolutely no pressure on me. Kyle worked out an excellent price for my package. One that I could not possibly refuse . I drove a long distance to see them because of their commitment to me and a promise of satisfaction guaranteed. A bed is a big investment, 1/3 of your life will be sleeping on a bed, they understand this, no strings attached or bring it back... I recommend seeing these people, you won't be disappointed, I wasn't.
Date published: 2015-09-25
Rated 5 out of 5 by from Quick and easy I came into the sort 1/2 past closing time, and Tatiana helped without any hesitation. She showed me mattresses within my budget and worked closely with me to plan for the mattress delivery. She was very kind, helpful, and did upsell me without being pushy. I definitely would recommend my friends to work with her again. I called day of to adjust my delivery, and they did so with ease. The delivery driver called ahead of time to let me know he was on the way. He was a little later than the window, but they quickly delivered and set up my bed within 15 minutes. Painless and easy!
Date published: 2016-02-29
Rated 5 out of 5 by from Happy ending I purchased a bed from the Turkey Lake Rd location on January 1, 2015 but changed my mind the next day. Kyle was understanding, processed the paperwork immediately and we recieved a full refund from Mattress Firm 2-3 days later. That's not the end of the story....since then I have revisited the store many, many times to try different mattresses to find one that would not hurt my back. Each visit was the same, I never felt rushed or pressured to buy, Kyle and Michelina were very knowledgable and made every visit a fun experience instead of a chore. Yesterday, I finally found a bed that I know I will be happy with at a price I was happy with. I'm very grateful to Kyle and Michelina for their great service and patience! If you need a new mattress go see them!
Date published: 2015-12-05
Rated 4 out of 5 by from Don't buy a pillow! I am very happy with the mattress I purchased. The salespeople were very nice and helpful. The delivery was smooth and on time. I purchased a Columbia pillow for about $120. I thought it was terrible! No support at all. I couldn't sleep on it for more than an hour. I had understood when I made the purchase, that pillows were not refundable, so it was my mistake, I guess. I just thought it felt great in the store, but didn't like it at all at home.
Date published: 2017-01-06
Rated 5 out of 5 by from Great Sales, Phone, and Delivery Staff. I needed a solution for a bed that was too high for an elderly person. Betty was my sales assistant she did a great job helping me to figure something out. Later I realized I ordered the wrong size! I called into the store and they changed my order to the right size, and still kept the same delivery time. The gentlemen came to deliver and they were courteous, quick, and didn't make a mess! Great job.
Date published: 2017-02-27
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Mattress Firm in Orlando, Florida is set out to be a different kind of mattress store; focused on a unique shopping experience for our valued customers with a large selection of quality brand name mattresses, beds, and bedding products, combined with competitive pricing and knowledgeable, well-trained sales associates. Mattress Firm also has leading consumer guarantees ensuring the comfort & satisfaction of our valued customers.

As Mattress Firm has grown into America’s #1 mattress retailer with 3,500+ locations, we’ve expanded the level of service and selection for our valued customers. Mattress Firm in Orlando, Florida offers same day mattress delivery with the guaranteed lowest prices. Our unique color by comfort matching system help guide consumers to the right mattresses for their personal needs. We make it easy to find the best mattress for a great night’s sleep!

Whether customers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, our mattress store in Orlando, Florida has an expanded selection of specialty mattresses and beds, including advanced memory foam mattresses, Beautyrest Black Hybrid, Serta iComfort, and other top designs.

Same Day Mattress Delivery is available across the United States for all standard mattress sizes including options in twin, twin xl, full, queen, and king sized mattress sets.

Mattress Firm…Save Money. Sleep Happy. ™