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Mattress Firm Mall of GA | Beds & Mattresses Store Buford GA 30519

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This store accepts donations

Address
Mattress Firm Mall of GA
3226 Buford Dr NE
Buford , GA 30519
Mattress Firm Mall of GA is rated 4.6 out of 5 by 32.
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Mattress Firm Promotion
Mattress Firm Mall of GA is rated 4.6 out of 5 by 32.
Rated 4 out of 5 by from MATTRESS FIRM EXPERIENCE BOUGHT A KING SIZE MATTRESS WITH THE UNDERSTANDING THAT IT COULD BE RETURNED FOR REPLACEMENT OR REFUND WITHIN 100 DAYS OF PURCHASE. MY WIFE WAS NOT HAPPY AND WE TRIED TO RETURN IT ABOUT TWO WEEKS LATER. THE SALESPERSON WE BOUGHT IT FROM SAID WE HAD TO KEEP IT FOR AT LEAST 30 DAYS BEFORE WE COULD RETURN IT. THAT IS NOT WHAT THEIR AGREEMENT SAID. WE DIDN'T FIGHT IT HOWEVER. AFTER ABOUT 45 DAYS MY WIFE SAID IT WAS KILLING HER BACK, SO WE RETURNED TO THE STORE FOR THE PURPOSE OF RETURNING THE MATTRESS. WE DEALT WITH A DIFFERENT SALES PERSON ON THIS TRIP. I WAS PLEASANTLY SURPRISED THAT HE DID NOT GIVE US A HASSLE ABOUT RETURNING IT. WE ENDED UP EXCHANGING IT FOR ANOTHER MATTRESS WHICH WAS DELIVERED A COUPLE OF DAYS LATER. OVER ALL THE EXPERIENCE WAS A POSITIVE ONE.
Date published: 2015-07-20
Rated 5 out of 5 by from Great Service We purchased our mattress about a month ago. The service was great! We knew what we wanted but wanted to try it out first. They didn't have the mattress we came in for but did have one very similar. We tried it and liked it but it was more expensive than the one we originally wanted. The sales person worked with us and was able to get us a better mattress for only a couple of hundred more. We are very satisfied with our purchase.
Date published: 2017-03-12
Rated 1 out of 5 by from poor customer service Meredith Mull was very rude upon me returning the mattress. I explained to her that I felt she made me feel like I got a good deal, but after researching and viewing adds, I paid way more than I should have, and the mattress was not comfortable at all. Once I left the store, she proceeded to call me and tell me that she hoped I didn't treat other business like that, I reminded her I was the customer and when my son and I returned the mattress, we were very quiet when explaining why due to her having another customer. I was respectful of her, but she did not show any respect to me when calling me, she called me twice without saying her name or who she was with, just rudely started talking about the mattress and pick up times. I will not ever buy a mattress from Mattress firm ever again and I have already told friends about my poor experience with Meredith.
Date published: 2016-11-26
Rated 1 out of 5 by from Great Service but quality of Mattress not so much This was the second time we have used Mattress Firm for our mattress needs. The first time we bought a higher end twin size mattress and had no problem with the sale, mattress, or delivery. The second one that we bought a week ago was damaged and we did not recognize it until we got it home and unwrapped it. There are springs ripping (and beginning to rip) through the material on all sides. Now note, this mattress was a lower grade one. i believe the damage is from the mattress being stored on its side and dragged around while in storage/stock. I did not attempt to return or get a discount because i really needed the mattress for my child. The customer service during the purchase was amazing, i just wish i took the time to really inspect the mattress (not just look it over) before i bought it. I might shop there again for my next mattress but i think this time i will probably shop around to different stores aswell
Date published: 2016-01-04
Rated 5 out of 5 by from Very helpful salesman! I went to the mattress firm across from the mall of GA and the salesman was friendly and informative! I bought my daughter a queen set at a very reasonable affordable price. The salesman even helped to tie down my mattress for a short trip home. I definitely plan to go back when I'm ready to replace my mattresses! I would love to get the posturepedic!
Date published: 2015-09-13
Rated 5 out of 5 by from The service was great! From the first time going into the store, I received friendly, knowledge and excellent service from Norrisha. I liked the fact that there was no pressure from the sales person for me to buy. The salesperson was very helpful in explaining the different benefits of the beds I was interested in buying.
Date published: 2016-10-03
Rated 3 out of 5 by from No confirmation call I'm suppose to get my mattress delivered today but no one has called in the last 2 weeks to confirm my purchase or location. I plan to call tomorrow to see what is going on. I like my mattress when I tried it in the store but the service hasn't been responsive so that is not reassuring.
Date published: 2015-10-03
Rated 4 out of 5 by from Exactly what I needed. Needed an inexpensive mattress for a spare room, which only gets a visitor once or twice a year [the previous mattress was beyond old...]. After some research, Mattress Firm had what I was looking for. It was close by, fast service, done deal. Thank you! _____Daniel
Date published: 2015-07-16
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Shop Mattresses
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Mattress Firm in Buford, Georgia is set out to be a different kind of mattress store; focused on a unique shopping experience for our valued customers with a large selection of quality brand name mattresses, beds, and bedding products, combined with competitive pricing and knowledgeable, well-trained sales associates. Mattress Firm also has leading consumer guarantees ensuring the comfort & satisfaction of our valued customers.

As Mattress Firm has grown into America’s #1 mattress retailer with 3,500+ locations, we’ve expanded the level of service and selection for our valued customers. Mattress Firm in Buford, Georgia offers same day mattress delivery with the guaranteed lowest prices. Our unique color by comfort matching system help guide consumers to the right mattresses for their personal needs. We make it easy to find the best mattress for a great night’s sleep!

Whether customers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, our mattress store in Buford, Georgia has an expanded selection of specialty mattresses and beds, including advanced memory foam mattresses, Beautyrest Black Hybrid, Serta iComfort, and other top designs.

Same Day Mattress Delivery is available across the United States for all standard mattress sizes including options in twin, twin xl, full, queen, and king sized mattress sets.

Mattress Firm…Save Money. Sleep Happy. ™