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Mattress Firm Cross Country Plaza | Beds & Mattresses Store Columbus GA 31906

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This store accepts donations

Address
Mattress Firm Cross Country Plaza
Hwy 185 & Macon in the Publix Shopping Center
3201 Macon Rd
Ste 109
Columbus , GA 31906
Mattress Firm Cross Country Plaza is rated 4.8 out of 5 by 40.
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Mattress Firm Promotion
Mattress Firm Cross Country Plaza is rated 4.8 out of 5 by 40.
Rated 5 out of 5 by from Only Go to THIS Columbus Mattress Firm!!! We first went to the other Columbus Mattress Firm and received HORRIBLE customer service from that Store Mgr (Greg) and the Regional Mgr (Connie). The store mgr kept saying he was "just a store mgr" and showed no desire or effort to gain our business when "just a store mgr" should be doing all he or she can to make the customer happy (within reason). We had a warranty exchange bc of a defective mattress and we were being treated like it was OUR problem and fault. Then Chris at the Cross Country Plaza store gave us EXCELLENT service and actually showed that he wanted our business. Thank you, Chris!!
Date published: 2017-03-25
Rated 5 out of 5 by from Great customer service I was looking to buy a full size bed frame. I went into your store on Macon Road in Columbus, GA. The store clerk was very courteous and helpful. He showed me the different frames and explained the differencesame in the pricing. He also applied a coupon discount which allowed me to buy a better frame for less money. I discussed with him my interest in buying a bed again he was very courteous. He told me when I was ready he would gladly assist me with my purchase. He was pushy about making a sale. Sorry I dont remember his name but he is truly an asset to your business. Thank you, Alma Torres
Date published: 2016-05-23
Rated 4 out of 5 by from Great mattress shaky delivery I purchased two mattresses and was provided a window which was to broad. Prior to purchasing I told the sales guy that if they could not deliver in the window then I would go elsewhere because I was on my way out of town for two weeks. Deliver attempt was made out side the original window and they set me up the following day. This also was on the back end of the delivery window but at least the driver called me to provide an ETA. Great mattresses and the delivery guys were very professional but mattress firm needs to under promise and over deliver. Sales guy was also great but perhaps should have been somewhat conservative in his estimate. Overall satisfied but experience could have been much better.
Date published: 2016-06-08
Rated 5 out of 5 by from The experience was personal and painless. I would definitely recommend the Mattress Firm to others, because they stand firm on their products. Why go any where else to buy a mattress when you can go straight to the source. If its a mattress you need then go to the Mattress Firm, rather than a furniture or department store where you may get salesperson who's out to make sale, than sale you on what you really want and need. My experience was great. The salesperson and I spent time, and the time was wisely used to make the right choices for my sleeping need. I didn't walk away with stuff I didn't come for.
Date published: 2016-08-20
Rated 5 out of 5 by from Wish they had same day delivery. My wife and I found the mattress set but even though it is 1030 am and it is in stock at the warehouse they can't delivery till the next day. Why can't they have a warehouse close by to service people needs? I wish they was like Atlanta with same day delivery. Guess I need to find a place that can give it to me right now.
Date published: 2016-12-08
Rated 4 out of 5 by from I Bought a mattress I called the location to inquire about store hours. the person who answered said he was wrapping up his last customer but he would remain open until i arrived. I arrived within 15 minutes and the associate inquired as to what I was looking for in a mattress, showed me several options and sold me what I needed.
Date published: 2016-08-13
Rated 5 out of 5 by from BEST BED EVER! Best Bed Ever! I recently purchased my king bed from Mattress Firm (Macon Road) with enthusiasm. I had researched online for a memory foam pillow top mattress for pricing, but preferred a real-life testing experience rather than an online guessing game. I did not intend to purchase my mattress that day, but the experience, a well-informed agent, and product guarantees won my trust. Mattress Firm (Macon Rd) offers knowledgeable representatives, such as Donny who could remember & reiterate each of my comments as I reviewed the mattresses. He provided detailed information regarding the composition of each mattress, the difference between it and the previous mattress, and the overall differences of the mattresses displayed in the show room. He also efficiently and precisely informed me of warranties as requested for each item of interest. The low-price guarantee allowed me to purchase my bed immediately with next day delivery. I would definitely recommend this store and services, as well as any of their products.
Date published: 2016-04-28
Rated 4 out of 5 by from Great service I went in a week ago and happy I did, however I'm not happy with the mattress I bought. I think I made a bad choice in the one I chose, both my husband and I agree this bed does not feel like the bed we tried in the store and now we're stuck with a bed we're not happy with.
Date published: 2016-06-04
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Shop Mattresses
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  • Beautyrest Black Hybrid
  • Hampton & Rhodes
  • Serta
  • Simmons Beautyrest
Mattress Firm in Columbus, Georgia is set out to be a different kind of mattress store; focused on a unique shopping experience for our valued customers with a large selection of quality brand name mattresses, beds, and bedding products, combined with competitive pricing and knowledgeable, well-trained sales associates. Mattress Firm also has leading consumer guarantees ensuring the comfort & satisfaction of our valued customers.

As Mattress Firm has grown into America’s #1 mattress retailer with 3,500+ locations, we’ve expanded the level of service and selection for our valued customers. Mattress Firm in Columbus, Georgia offers same day mattress delivery with the guaranteed lowest prices. Our unique color by comfort matching system help guide consumers to the right mattresses for their personal needs. We make it easy to find the best mattress for a great night’s sleep!

Whether customers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, our mattress store in Columbus, Georgia has an expanded selection of specialty mattresses and beds, including advanced memory foam mattresses, Beautyrest Black Hybrid, Serta iComfort, and other top designs.

Same Day Mattress Delivery is available across the United States for all standard mattress sizes including options in twin, twin xl, full, queen, and king sized mattress sets.

Mattress Firm…Save Money. Sleep Happy. ™