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Mattress Firm SuperCenter & Clearance | Beds & Mattresses Store Decatur GA 30033

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Mattress Firm SuperCenter & Clearance
Across from Publix
2112 N Decatur Rd
Decatur , GA 30033
Mattress Firm SuperCenter & Clearance is rated 4.7 out of 5 by 83.
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Mattress Firm Promotion
Mattress Firm SuperCenter & Clearance is rated 4.7 out of 5 by 83.
Rated 5 out of 5 by from Customer satisfaction It was 10 minutes before closing when the sales associate went to retrieve a mattress I had on hold when he discovered it was sold. He quickly made a few phone calls and found the same mattresses at the Emory store. By this time it was five minutes until closing, but they agreed to stay open until I got there. When I arrived, the. It was 10 minutes before closing and I was greeted with a friendly smile and discovered that my mattress was already pulled and ready to go. The process was easy and the sales associate was personable and very friendly and even helped my son and I load it in the car.
Date published: 2015-08-03
Rated 5 out of 5 by from Such an awesome experience! Heather Jackson was so super helpful to me when I placed my order for beds for myself and my kids. She worked with my budget and I felt like she legitimately cared about making sure I had the best customer service and the best experience working with her company. She was very proud to be working for Mattress Firm. And today, that's sometimes difficult to find in a sales consultant. I would recommend anyone needing beds, mattresses or other bedding supplies come see her or any of her compadres. I feel like I was treated honestly and will look forward to coming back here when I next need bedding.
Date published: 2017-03-31
Rated 4 out of 5 by from Quick and easy They made purchase and delivery of the mattress set easy, and they removed the old set. The delivery folks were in and out in 20 min. My only complaint is that there was miscommunication about delivery date. I asked for a Wednesday delivery and was told it would be Thursday; but then I got a call on Wednesday from the delivery guy saying he was on his way to the house! It worked out because I had a friend over who could let them in, and I got the mattress when I originally wanted. Otherwise, no one would have been there in time to let the delivery folks in!
Date published: 2016-09-30
Rated 3 out of 5 by from Communication and Followup is Key Sales Associates (SA) need training in followup and communication. We were told to follow a certain procedure to have our delivery happen when we needed it. We had out of town guests arriving. We did as instructed, SA did not followup to ensure our delivery was in the queue. We had to contact SA and found out it would not happen as expected eventhough we did what was required on our part. Received product a day late. This is the 5th day since delivery and still no followup by SA. We probably will not offer referrals to this location. I believe the issue is more on management and training more so than SA. SA was sent to another location to work and relied on the location where we purchased to make it happen..... Management should be monitoring and making it happen.
Date published: 2017-01-23
Rated 5 out of 5 by from Awesome Service! My experience with Matress Firm was exceptional. The salesman was extremely knowledgeable and advised me if all discounts available. I actually paid less than expected for a good, quality Matress and the experience was hassle free. The delivery was also handled above my expectations. They arrived at the front end of the designated time slot and quickly and nearly set up my new mattress and removed the old one. I will definitely refer Matress Firm to friends and family in the market for new mattresses.
Date published: 2016-08-16
Rated 5 out of 5 by from compassionate and thoughtful I bought my third Tempurpedic from Mattress Firm when my wife became critically ill. We needed a king rather than a queen size bed (which we bought from the same Mattress Firm store 3 years ago) if we were to be able to continue to sleep together. The staff at at the Emory Decatur Mattress Firm heard my distress and need. They responded quickly. offered me a clearance mattress that saved $2000 (particularly relevant when they heard of her breathing problems that odors/fumes from a new mattress could have exacerbated), and made extraordinary efforts to have the delivery and set-up made with minimal disruption. The staff members - Z, Shaina, and Brad - went out of their way to be helpful during a critical and anxious time in my family's life I am grateful for their service and kindness.
Date published: 2016-08-28
Rated 2 out of 5 by from Sales and service good, bases not synced properly. Bought the adjustable base for our king mattress, CONTEMPO BASE V000009203, and was happy with the sales and service however once delivered and setup, the two twin bases were not synced correctly. Our King requires 2 separate twin bases and they have not been synced properly since we bought over a month ago. Service tech showed up to replace motors but that appears to not be the problem. Now awaiting the computer board which apparently is not in stock. So now a month later, still awaiting a new part and technician to come try a third time to get the bed to work the way it is supposed to. I understand sometimes things like this happen yet it is still very disappointing. The fact that it is now 4 weeks after we bought the base as an anniversary present to ourselves with no properly functioning product is the hardest part to swallow.
Date published: 2016-10-24
Rated 5 out of 5 by from quick and easy I had just moved that saturday, it was 4pm and I needed to return my rental truck back by 5:30. I called ahead and told the gentlemen what I was looking for, I was in and out in 20 minutes with a new queen mattress for my guest room that I love for my guest!!! Never thought buying a mattress would be that easy! Ill def be back when its time for me to buy a new king size. Excellent costumer service and you cant beat their prices for quality mattress!
Date published: 2015-09-25
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Mattress Firm in Decatur, Georgia is set out to be a different kind of mattress store; focused on a unique shopping experience for our valued customers with a large selection of quality brand name mattresses, beds, and bedding products, combined with competitive pricing and knowledgeable, well-trained sales associates. Mattress Firm also has leading consumer guarantees ensuring the comfort & satisfaction of our valued customers.

As Mattress Firm has grown into America’s #1 mattress retailer with 3,500+ locations, we’ve expanded the level of service and selection for our valued customers. Mattress Firm in Decatur, Georgia offers same day mattress delivery with the guaranteed lowest prices. Our unique color by comfort matching system help guide consumers to the right mattresses for their personal needs. We make it easy to find the best mattress for a great night’s sleep!

Whether customers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, our mattress store in Decatur, Georgia has an expanded selection of specialty mattresses and beds, including advanced memory foam mattresses, Beautyrest Black Hybrid, Serta iComfort, and other top designs.

Same Day Mattress Delivery is available across the United States for all standard mattress sizes including options in twin, twin xl, full, queen, and king sized mattress sets.

Mattress Firm…Save Money. Sleep Happy. ™