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Mattress Firm Hilo | Beds & Mattresses Store Hilo HI 96720

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This store accepts donations

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Mattress Firm Hilo
708 Kanoelehua Blvd
Hilo , HI 96720
Mattress Firm Hilo is rated 5.0 out of 5 by 18.
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Mattress Firm Promotion
Mattress Firm Hilo is rated 5.0 out of 5 by 18.
Rated 5 out of 5 by from Excellent Customer Service I called Sleep Train yesterday and spoke to Alan inquiring about an iComfort bed. He answered my questions and invited me to come down to the store and gave me the store hours. My husband and I decided to go to the store at 12 noon the next day when it opened. We were greeted by Alan. He gave excellent customer service and answered all of our questions. We ended up buying a Tempurpedic bed with all of the bells and whistles. We were very happy with our purchase and the service that we got from Alan. He really worked hard for us and we appreciate all the time that he took for us. We will definitely share our experience and product with our friends and family.
Date published: 2016-06-27
Rated 5 out of 5 by from Wonderful customer service Our experience at sleep train here in Hilo was excellent. We went in to look for a bed for my mom and with the help of sales rep. Alan it made our decision easier. Although we did not purchase bed on the day we went there, it was good to know that we were welcomed back when our decision was made. What made it more special was that, on the day our minds were made up, we went to sleep train and it was Alan's day off but just so happened he was there at store. So he actually took the time to get our purchase stated and finished. Alan had shown us how dedicated he is to his job as well as his customers.
Date published: 2016-04-18
Rated 5 out of 5 by from Beyond awesome service? My Husband and I went in on a Saturday night it was about 7:30pm and sleep train closes at 8:00pm. We met up with the sales person Alan Ventura, who was very knowledgeable. He stayed with us past his closing time, we were having a hard time choosing between two beds and with his expertise and awesome attitude we finally were able to choose one and purchase. He realized that night after we left that he forgot to tell us about something else and called us the very next day. I headed down and met with him again! Awesome customer service Alan, Thank you so much for all of your help!!
Date published: 2016-10-24
Rated 5 out of 5 by from Good deal and good service! We were shopping for a new mattress and decided to stop into several mattress stores. We did buy from the former Americas mattress now sleep train before, so we knew they had a big variety of beds. Walked into the Hilo store, and Alan helped us right away and helped point out the best deals on the specific type of mattress we were looking for. He helped us get a great deal on two beds. Walked out a happy customer, totally recommend this place.
Date published: 2016-06-05
Rated 5 out of 5 by from Awesome Service and Experience My wife and I wanted to purchase an adjustable bed so we went to sleep train in Hilo and spoke with the salesman named Allen. He was extremely helpful and knowledgeable. He assisted us in finding the right bed and mattress and got us financed. All in all it was a great great experience. I highly recommend Sleep Train and Allen to anyone looking for a bed and the price was awesome
Date published: 2016-11-23
Rated 5 out of 5 by from Superb from start to finish Alan welcomed us warmly from the moment we walked through the door. He didn't push any particular bed but instead had us compare different ones until we found the one that fit us. He was friendly, personable and let us make decisions at our own pace. I will definitely be coming back for my next bed.
Date published: 2016-07-29
Rated 5 out of 5 by from Our welcome to Hilo Newly arrived in Hilo, a good bed was a priority. Alan in the Hilo store was a perfect example of what great customer service is all about. He is completely knowledgeable about all products and expresses sincere understanding of his customers' needs. We truly appreciate his service!
Date published: 2016-09-20
Rated 5 out of 5 by from Alan/Allen?? He was so helpful and considerate. I am handicapped and in a wheelchair and he did everything possible to make my shopping a positive experience. He would ask me when he thought I might need help instead of assuming I couldn't do something. I already have recommended him and the store.
Date published: 2016-04-20
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Mattress Firm in Hilo, Hawaii is set out to be a different kind of mattress store; focused on a unique shopping experience for the customer with a large selection of quality brand name mattresses, beds and bedding products, combined with competitive pricing and knowledgeable, well trained sales associates. We also continuously offer a variety of mattress sales and discounts so make sure to check back frequently!

As Mattress Firm has grown from a small 250 store chain to the nation’s largest 2000 location strong mattress retailer, we’ve expanded the level of service and selection for our valued customers. Our Mattress Firm in Hilo, Hawaii offers same day Red Carpet delivery and our unique color by comfort matching system guides consumers in selecting the right mattresses for their personal needs.

Whether our consumers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, Mattress Firm in Hilo, Hawaii has an expanded selection to include the fast growing category of specialty mattresses and beds to include Tempur-Pedic, iComfort, and Optimum products.

Mattress Firm….Save Money. Sleep Happy.