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Mattress Firm South Loop University Village | Beds & Mattresses Store Chicago IL 60607

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This store accepts donations

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Mattress Firm South Loop University Village
500 W Roosevelt Rd
Chicago , IL 60607
Mattress Firm South Loop University Village is rated 4.9 out of 5 by 23.
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Mattress Firm Promotion
Mattress Firm South Loop University Village is rated 4.9 out of 5 by 23.
Rated 5 out of 5 by from A+ Customer Service Talk about life savers! The day before my parents came to spend the week with us we realized we didn't have a box spring for the guest bed (we've never slept in there so who knew?!) and I couldn't have them sleeping on the floor! We went to a couple of places but Joe at Mattress Firm really saved the day. They had different options which was nice. And even though all of their delivery trucks were booked, he was kind enough to deliver the box spring to our place in his truck! Talk about customer service! I will return here for anything bedding related. Good selection, great customer service. You can't go wrong.
Date published: 2016-06-08
Rated 5 out of 5 by from Rachel Smith I have not received the bed yet so I'm simply reviewing my in store experience. First, I think that the MF on Roosevelt and Canal has a good selection. Second, I worked with Rachel Smith, who was patient and accommodating during my visit. When I found the bed I wanted, she was flexible with the pricing and was patient when going through the credit approval process. I place fraud alerts on my credit as an extra layer of identity protection. This requires a few more steps during the credit application process. Rachel didn't get flustered or annoyed at any point. I appreciated this.
Date published: 2017-03-09
Rated 5 out of 5 by from Excellent Service I purchased an adjustable bed frame, mattress, and matress cover. I had exceptional service from beginning to end. The associate who orchestrated the sales transaction was knowledgeable and genuine. Additionally, there were no attempts to push add-ons/upsales that were unwarranted. The delivery team were just as responsive. They arrived early, were professional, and very efficient. In short, I am very pleased and sleeping well. Thanks.
Date published: 2015-07-27
Rated 5 out of 5 by from Friendly service, painless process Used our move from Hawaii to Chicago as an excuse to replace our old mattress (and hopefully upgrade!). Justin did a great job of laying out our options and creating a low-pressure environment for my wife and me. Courteous and friendly service, through and through; we love our new mattress - plus luxury pillows thrown in as a perk - and hard to beat financing with two years of interest free payments.
Date published: 2016-01-21
Rated 5 out of 5 by from Great Service! This was my first experience buying a bed. The guy was very thorough and explained everything. Testing the beds were fun and he helped me narrow down the type of bed I want/needed based on my sleep pattern. I ended up getting a firm mattress/memory foam hybrid and I am so happy with it! Processing the buy was easy, he explained all the payment options and was left very impressed with Mattress Firm.
Date published: 2016-08-10
Rated 4 out of 5 by from Friendly and knowledgable sales people I visited 2 days ago to start the search for a new mattress. I was assisted by 2 gentlemen who were friendly and clearly explained the differences between the mattresses. I returned the next day after thinking about the one I wanted and was assisted by a different but equally great person. They made the process painless.
Date published: 2015-08-06
Rated 5 out of 5 by from Great Service! I bought my mattress here two weeks ago and I love it. Thanks to Jason and the another gentlemen, whom were friendly and knowledgeable, I was able to to take my time and choose the right one. I visited twice and I felt no pressure to buy, but I did get all the details upfront. I highly recommend this location.
Date published: 2016-01-21
Rated 5 out of 5 by from Great experience we got our mattress last spring and it was been great so far-just as advertised. The people at the sloop location are knowledgable and catering. They were able to pull strings and even get our mattress delivered on the same day! It was a great experience.
Date published: 2015-07-26
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Shop Mattresses
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Mattress Firm in Chicago, Illinois is set out to be a different kind of mattress store; focused on a unique shopping experience for our valued customers with a large selection of quality brand name mattresses, beds, and bedding products, combined with competitive pricing and knowledgeable, well-trained sales associates. Mattress Firm also has leading consumer guarantees ensuring the comfort & satisfaction of our valued customers.

As Mattress Firm has grown into America’s #1 mattress retailer with 3,500+ locations, we’ve expanded the level of service and selection for our valued customers. Mattress Firm in Chicago, Illinois offers same day mattress delivery with the guaranteed lowest prices. Our unique color by comfort matching system help guide consumers to the right mattresses for their personal needs. We make it easy to find the best mattress for a great night’s sleep!

Whether customers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, our mattress store in Chicago, Illinois has an expanded selection of specialty mattresses and beds, including advanced memory foam mattresses, Beautyrest Black Hybrid, Serta iComfort, and other top designs.

Same Day Mattress Delivery is available across the United States for all standard mattress sizes including options in twin, twin xl, full, queen, and king sized mattress sets.

Mattress Firm…Save Money. Sleep Happy. ™