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Mattress Firm Gurnee | Beds & Mattresses Store Gurnee IL 60031

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This store accepts donations

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Mattress Firm Gurnee
6541 Grand Ave
Gurnee , IL 60031
Mattress Firm Gurnee is rated 4.9 out of 5 by 57.
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Mattress Firm Promotion
Mattress Firm Gurnee is rated 4.9 out of 5 by 57.
Rated 4 out of 5 by from Great service, wonderful mattress I bought a mattress from the store in Vernon Hills, and I was educated about mattresses by the manager, Mark Hoffman. Unfortunately, although I financed the purchase for 0%, a hold was placed on my debit card for 3 days, and my funds were frozen. Mark discounted the purchase price, for which I was grateful. Then came delivery. The mattress was delivered 6 hours later than the promised 2-hr window (2-4pm; it arrived at 8pm). For this, Mark did not charge me delivery. I am thrilled with the mattress, and Mark did all he could to remedy the unfortunate surrounding circumstances. I will buy my NEXT mattress from his store, as well.
Date published: 2016-09-04
Rated 5 out of 5 by from Excellent Experience (Tim was Great)! I was shopping for a second mattress for my apartment. As a masters degree student, I didn't have much money to spend, and had a particular idea of what I wanted. When I told Tim, he took my input and directed me toward a great purchase. He was not pushy, didn't try talk me into upgrading once I said I had a firm price, and he spent CONSIDERABLE time explaining the construction and virtues of the beds I was choosing. Went with the lowest-end Simmons bed---excellent bc it has individual coils so you don't notice another person's movements--and I've been very pleased. Great overall experience and I wholeheartedly recommend this store if you want nice, fair, and honest help selecting a mattress.
Date published: 2015-09-16
Rated 5 out of 5 by from Knowledgeable Staff Makes a Difference! In August, I went into the Mattress Firm in Gurnee on Grand Avenue & Hunt Club Roads to purchase a mattress for my son at college. We worked with Tim and found a mattress at a great price. There were some "hiccups" with the delivery, but Tim worked hard to resolve the issue. I told him I would be back when I needed a mattress before the end of the year. Last week, I returned to buy my first king-size bed. I was leaning towards a Tempur-Pedic. His knowledge about the various types of king beds (including the Tempur-Pedic) truly made the difference. His approach was professional and helpful and resulted in me making the right decision for what I wanted and needed. Go and ask for Tim!
Date published: 2015-12-28
Rated 3 out of 5 by from Nothing special Pleasant somewhat knowledgeable salesperson. Horrible follow up by other employee. When i came to pick up my bed set it was as if i was bothering the person cuz she did not sell the product. No offer of help. I had to go in backroom find my own set pull it out and load the truck No offer of help. Hech she barely said hello or thanks and no other customers in store. Lunch was more important. Wont go back tobthat location ever.
Date published: 2015-10-09
Rated 5 out of 5 by from Great service. You can go to just about any mattress store and find all the name brands, what we loved about Mattress Firm was the great customer service given by the sale associate Robert in your Gurnne location. Usually when shopping for a new mattress it is easy to become overwhelmed by all the choices and have no clue where to start. I was helping my father look for a new bed and expecting along day. Robert was quick to to show us three levels of firmness then helped us to narrow our search based of that and a small comment my father made about have having back surgery years ago. He also had a great sense of humor and much patient needed when helping someone who can become confused with to many choices. Our only issue is your not located in Yuma,AZ
Date published: 2016-05-06
Rated 5 out of 5 by from Good Quality Matress! Loved the mattress I ended up getting. Salesperson was very knowledgeable and patient while I tried out many different mattresses. Wish MatressFIRM was more transparent about the prices of their mattresses. They seem to change the item # for every store or region which makes it impossible to compare prices from store to store. They will tell you that it is "comparable" to another mattress, but what does that even mean?!? All in all, I do believe I got a good deal on it though, and they matched the price of a previous mattress I purchased.
Date published: 2016-08-16
Rated 5 out of 5 by from No more Aches and Pains Best rest we've had since we purchased our Tempurpedic beds from Mattress Firm in Gurnee, IL. Tim and Mike provided excellent sales support and recommended the perfect solution for our sleep related problems. The cloud elite mattresses with Ergo Plus adjustable bases, along with the LUX memory foam gel contour pillows, were just what we needed. We now get a great night's sleep and wake up refreshed without the aches and pains we had from our coil spring mattresses. We highly recommend Mattress Firm and the Tempurpedic products.
Date published: 2015-07-17
Rated 5 out of 5 by from Great service for a small purchase. I needed a queen size 'bunkie board' to fit between a box spring and foam mattress for added stability and contacted your store in Gurnee, IL. Tom Moore, the gentleman I spoke with on the phone, and eventually met in the store was truly outstanding with his help and explanation of the product I decided to purchase. Having worked with retail shop keepers for over forty years in my capacity as an independent sales rep, your man in Gurnee, IL is a true professional in the way he handled the sale, follow up, and concern.
Date published: 2016-12-27
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Mattress Firm in Gurnee, Illinois is set out to be a different kind of mattress store; focused on a unique shopping experience for our valued customers with a large selection of quality brand name mattresses, beds, and bedding products, combined with competitive pricing and knowledgeable, well-trained sales associates. Mattress Firm also has leading consumer guarantees ensuring the comfort & satisfaction of our valued customers.

As Mattress Firm has grown into America’s #1 mattress retailer with 3,500+ locations, we’ve expanded the level of service and selection for our valued customers. Mattress Firm in Gurnee, Illinois offers same day mattress delivery with the guaranteed lowest prices. Our unique color by comfort matching system help guide consumers to the right mattresses for their personal needs. We make it easy to find the best mattress for a great night’s sleep!

Whether customers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, our mattress store in Gurnee, Illinois has an expanded selection of specialty mattresses and beds, including advanced memory foam mattresses, Beautyrest Black Hybrid, Serta iComfort, and other top designs.

Same Day Mattress Delivery is available across the United States for all standard mattress sizes including options in twin, twin xl, full, queen, and king sized mattress sets.

Mattress Firm…Save Money. Sleep Happy. ™