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Mattress Firm Gurnee III | Beds & Mattresses Store Gurnee IL 60031

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This store accepts donations

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Mattress Firm Gurnee III
SE Corner of Hunt Club & Grand next to Denny's
6447 Grand Ave
Ste E
Gurnee , IL 60031
Mattress Firm Gurnee III is rated 4.7 out of 5 by 32.
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Mattress Firm Promotion
Mattress Firm Gurnee III is rated 4.7 out of 5 by 32.
Rated 1 out of 5 by from Said one thing but did another!!! I bought a waterproof mattress protector/pad cover from Mattress Firm on 2/4/17 but when I got home I realized it was not going to work out! When I bought it I was told that it's nonrefundable ONLY IF I OPENED THE PACKAGE! Two days later I returned back to the store with the package UN-OPENED but was told I cannot get a refund! They absolutely DID NOT say that in the store! I am prepared to buy an adjustable bed in the near future that will probably cost $3000 but I certainly will not be going to back Mattress Firm because of this experience! I am not even able to exchange it for a different size in the event I want to give it to somebody as a gift! Thanks a lot (for nothing)!!
Date published: 2017-02-08
Rated 1 out of 5 by from Disappointed My wife and I went to the Gurnee, IL location Saturday night to purchase a mattress and were disappointed with the service. We told them about our previous mattress and they didn't seem to care (one rep was brand new and the other seem to be experienced). Plus after the purchase, they forgot to include the promos that were going on which were free pillows, mattress cover and something else, but forgot what it was. I didn't notice until I got home to check the receipt. Seemed like they just wanted to move us in and move us out.
Date published: 2016-11-21
Rated 3 out of 5 by from very slow for credit back I purchased king set on 11/26/2016 by my credit card and it will be delivered to my home on 12/17/2016. Since I purchased it, I have been waiting for some refund of $129.60 into my credit card. I am thinking to postpone the date of delivery until I get the credit back.
Date published: 2016-12-09
Rated 4 out of 5 by from Great deal! We worked with Letty (Leticia) at Mattressfirm. She was very nice and allowed us to try all the different mattresses. We did not feel pressured to buy, she let us move at our own pace. She gave us a great deal. The reason I did not put 5 stars is because no one told us we were opening a credit card. When I finance something, it is a loan (ex: cars). We did not know that we would be opening a credit card until they gave us the paperwork at the end. No one told us even still. I only knew because I read through the paperwork. I explained that this upsets me and was told to call the credit card company which doesn't quite make sense. Our salesperson said we can cancel the card after the mattress is paid off but closing a credit card actually hurts your credit, it doesn't help it or even keep it the same. Had I known this was a credit card, I would likely not have purchased.
Date published: 2017-02-20
Rated 5 out of 5 by from I wouldn't go anywhere else! I had the best experience at the GURNEE location. Nick helped me pick out the perfect mattresses for my daughters. He was an amazing person to have worked with. You could tell he knew what he was selling and went above and beyond to help us. He seemed like he loves where he worked and took pride in it. I wouldn't go anywhere else and definitely recommend going to him! So personable!
Date published: 2016-12-09
Rated 5 out of 5 by from Amazing service! I went in to buy some bed sheets that would stay on my mattress and I found them at Mattress Firm! My sales person, Leticia was very knowledgeable with product and my needs. She was very attentive and listen to what I was looking for. She rocks! My sheets were delivered by Mail and it was free! I love my new sheets and I am sleeping very happy! Thanks Mattress Firm!
Date published: 2017-03-23
Rated 5 out of 5 by from Made my day for sure I had heard about the deal for 179 and so I came into the store in need of a bed that day as i had just moved and my pod wasnt due for days. Not only did they make it work so that i could drive away with a bed, i ended up grabbing a better quality set that i know im going to enjoy for a long while. Definitely recommemd the Gurnee store on Grand to everyone I know
Date published: 2016-11-14
Rated 5 out of 5 by from Amazing Service! The best customer service received. Lettie was such a pleasure to work with. She knew exactly what I wanted and went above and beyond my expectations to find me what worked best for me. She is such a beauty and so sweet, informative and knowledgeable. I will definitely be back to do more business. Thank you Lettie...your the best!!! Lisa
Date published: 2016-12-18
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Mattress Firm in Gurnee, Illinois is set out to be a different kind of mattress store; focused on a unique shopping experience for our valued customers with a large selection of quality brand name mattresses, beds, and bedding products, combined with competitive pricing and knowledgeable, well-trained sales associates. Mattress Firm also has leading consumer guarantees ensuring the comfort & satisfaction of our valued customers.

As Mattress Firm has grown into America’s #1 mattress retailer with 3,500+ locations, we’ve expanded the level of service and selection for our valued customers. Mattress Firm in Gurnee, Illinois offers same day mattress delivery with the guaranteed lowest prices. Our unique color by comfort matching system help guide consumers to the right mattresses for their personal needs. We make it easy to find the best mattress for a great night’s sleep!

Whether customers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, our mattress store in Gurnee, Illinois has an expanded selection of specialty mattresses and beds, including advanced memory foam mattresses, Beautyrest Black Hybrid, Serta iComfort, and other top designs.

Same Day Mattress Delivery is available across the United States for all standard mattress sizes including options in twin, twin xl, full, queen, and king sized mattress sets.

Mattress Firm…Save Money. Sleep Happy. ™