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Mattress Firm North National | Beds & Mattresses Store Columbus IN 47201

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This store accepts donations

Address
Mattress Firm North National
1920 N National Rd
Columbus , IN 47201
Mattress Firm North National is rated 4.2 out of 5 by 47.
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Mattress Firm Promotion
Mattress Firm North National is rated 4.2 out of 5 by 47.
Rated 1 out of 5 by from Great customer service, but terrible follow up. I was given a great deal and the whole process of buying my items was great. However since then I have talked to multiple representatives. I was supposed to get my mattress last Friday. I did get a call telling me there was a mix up at the warehouse which was wonderful and that it would arrive Monday! It never arrived Monday and I never received a call. I was told my a third representative when I called Tuesday that my mattress would not be arriving until Saturday? Waiting once or twice is fine, but every single delivery day has been different. Waiting a weekend on a couch is one thing, but a week and a half basically is another.
Date published: 2016-01-07
Rated 5 out of 5 by from Great service My sales associate Kaur Karamvir was very knowledgeable, kind, friendly. She offered good information regarding the different products. She wanted to know what I was looking for in a mattress and then offered what was available in all those areas. She was very aware of my price range and did not try to redirect my focus to something more expensive or less quality. I was very pleased. Kaur was a pleasure to work with. This young lady will go far in her future.
Date published: 2015-11-25
Rated 1 out of 5 by from One of 2 mattress sets arrived defective! We purchased 2 queen size Simmons Beauty Rest Ashaway. They were delivered 2 days later (today). One of them should have never passed a quality control test in manufacturing. Fabric is ripped in multiple spots along the seam. In addition, the place where the seams come together at the top of the bed is totally not right. Also, they’ve got the fabric all buckled up down one side. We called the store before the delivery guys left and were told that even though you delivered these in 2 days, now we have to wait a week to get a replacement. We were "promised" that it would be taken care of. After spending over $1400 with you, we expected more. We are highly disappointed. We were schmoozed while we were in the store, but now when it comes to taking care of the problem, it feels like we don’t matter. This is not customer service.
Date published: 2016-09-05
Rated 5 out of 5 by from Very Friendly David was Great!! He was able to answer all of my questions, make sure our experience was comfortable, asked if we needed any water to drink. He was very compassionate towards the needs of my grandmother and her health and making sure the bed set would help her. I am so pleased and will be back to purchase my bed from such a great person. Thank you David for taking care of us!! I would highly recommend the Columbus Store.
Date published: 2016-08-30
Rated 1 out of 5 by from Unsure if I will use again I used them in August 2015 and received exceptional service from the manager, John at that time. My experience this time was fair to poor. I had issues with my receipt having the correct address and then poor response from customer service and the store assuring it was correct and then receiving updated information and receipt. I have not received delivery so may have more feedback at that time.
Date published: 2016-04-28
Rated 4 out of 5 by from Took a While We purchased 2 California King mattresses, 2 mattress pads and box springs. The 1st delivery attempted was rejected due to a faulty mattress. The 2nd delivery attempt was rejected because they sent the same faulty mattress. The 3rd delivery attempt went beautifully and we received everything we purchased. Only slept on the mattress once, but it was a good sleep. Thank you
Date published: 2016-11-13
Rated 2 out of 5 by from Awful I ordered box springs for my bed. They called me and said they had them in when they were supposed too. 5 minutes later they called back and they said they messed up my order and that I had to wait another week to get them when I already had waited a week. Or I could drive an hour and a half to pick them up. it was a Christmas present for someone.
Date published: 2016-12-26
Rated 2 out of 5 by from Buying experience was good, delivery not so much. Our experience in the store was good. The salesperson was helpful and likable. I was not happy with the delivery experience. While I understand that they have several deliveries to make, I would have liked to have a little time to get my headboard attached to the new bed frame before the box springs and mattress were put on the frame.
Date published: 2016-08-08
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Shop Mattresses
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Mattress Firm in Columbus, Indiana is set out to be a different kind of mattress store; focused on a unique shopping experience for our valued customers with a large selection of quality brand name mattresses, beds, and bedding products, combined with competitive pricing and knowledgeable, well-trained sales associates. Mattress Firm also has leading consumer guarantees ensuring the comfort & satisfaction of our valued customers.

As Mattress Firm has grown into America’s #1 mattress retailer with 3,500+ locations, we’ve expanded the level of service and selection for our valued customers. Mattress Firm in Columbus, Indiana offers same day mattress delivery with the guaranteed lowest prices. Our unique color by comfort matching system help guide consumers to the right mattresses for their personal needs. We make it easy to find the best mattress for a great night’s sleep!

Whether customers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, our mattress store in Columbus, Indiana has an expanded selection of specialty mattresses and beds, including advanced memory foam mattresses, Beautyrest Black Hybrid, Serta iComfort, and other top designs.

Same Day Mattress Delivery is available across the United States for all standard mattress sizes including options in twin, twin xl, full, queen, and king sized mattress sets.

Mattress Firm…Save Money. Sleep Happy. ™