Mattress Firm Bel Air | Beds & Mattresses Store Bel Air MD 21014
Mattress Firm in Bel Air, Maryland is set out to be a different kind of mattress store; focused on a unique shopping experience for the customer with a large selection of quality brand name mattresses, beds and bedding products, combined with competitive pricing and knowledgeable, well trained sales associates. We also continuously offer a variety of mattress sales and discounts so make sure to check back frequently!
As Mattress Firm has grown from a small 250 store chain to the nation’s largest 2000 location strong mattress retailer, we’ve expanded the level of service and selection for our valued customers. Our Mattress Firm in Bel Air, Maryland offers same day Red Carpet delivery and our unique color by comfort matching system guides consumers in selecting the right mattresses for their personal needs.
Whether our consumers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, Mattress Firm in Bel Air, Maryland has an expanded selection to include the fast growing category of specialty mattresses and beds to include Tempur-Pedic, iComfort, and Optimum products.
Rated 3 out of
Great in store service; delivery not so much.Frank was very patient, knowledgeable and accommodating in the store; it was a pleasure to work with him. Delivery was another story; the guys didn't wear booties as I was told, drug the stuff across my hardwood, couldn't handle it going up the steps and marked up my walls (bad), and left a box cutter in my driveway for the kids to play with.
Date published: 2017-02-23
Rated 5 out of
Best customer serviceAlways helpful this was our 3rd time buying bed (for different person in family each time) at this store. Great customer service great advice on products. I highly recommend this store.
Date published: 2016-11-29
Rated 1 out of
Bad ServiceWent in on a Saturday and ordered a mattress. We were told that we could pick it up from the store the next day. Went the next day to pick it up and the doors were locked waited 15 mins for someone to unlock the door. We were told by a different sales associate that they only get deliveries 1 day a week. Scheduled to go back that day which I believe was Thursday. I called for 2 hrs prior to picking up the mattress to make sure it was there and could be pick up but no one answered the phone. Arrived to pick up the mattress and again the doors were locked. Had to call the Abingdon location to speak with a sales associate I had previously dealt with there and she was very helpful. She had an employee from another nearby location in Bel Air to go to the Bel Air store where our mattress was, and unlock the doors so we could pick it up. During all that time the sales associate that was supposed to be at the bel air store never showed up. I asked the sales associate at the abingdon store for the name and number of the manager in charge of that area so I could explain all of this to him. I called the manager and left a voicemail and never received a return phone call. Not happy at all.