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(704) 588-9726

Mattress Firm Charlotte Southwest | Beds & Mattresses Store Charlotte NC 28273

Mattress Firm in Charlotte, North Carolina is set out to be a different kind of mattress store; focused on a unique shopping experience for the customer with a large selection of quality brand name mattresses, beds and bedding products, combined with competitive pricing and knowledgeable, well trained sales associates. We also continuously offer a variety of mattress sales and discounts so make sure to check back frequently!

As Mattress Firm has grown from a small 250 store chain to the nation’s largest 2000 location strong mattress retailer, we’ve expanded the level of service and selection for our valued customers. Our Mattress Firm in Charlotte, North Carolina offers same day Red Carpet delivery and our unique color by comfort matching system guides consumers in selecting the right mattresses for their personal needs.

Whether our consumers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, Mattress Firm in Charlotte, North Carolina has an expanded selection to include the fast growing category of specialty mattresses and beds to include Tempur-Pedic, iComfort, and Optimum products.

Mattress Firm….Save Money. Sleep Happy.
Mattress Firm Charlotte Southwest
12911 Walker Branch Dr
Charlotte, NC 28273
(704) 588-9726
Hours
Mon - Sat: 10:00 am - 8:00 pm
Sun: 12:00 pm - 6:00 pm

This store accepts donations

Mattress Firm Charlotte Southwest is rated 4.5 out of 5 by 24.
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This Store Carries
  • Beautyrest Black Hybrid
  • Hampton & Rhodes
  • Sealy Hybrid
  • Sealy Posturepedic
  • Serta
  • Simmons Beautyrest
  • Tempur-Pedic
Location Image
Mattress Firm Charlotte Southwest
12911 Walker Branch Dr
Charlotte, NC 28273
(704) 588-9726
Reviews
Mattress Firm Charlotte Southwest is rated 4.5 out of 5 by 24.
Rated 4 out of 5 by from Great service while at the store! I just bought a mattress/boxsping on Memorial Day. While in the store, the salesman took a good amount of time with us explaining the differences and letting us try out the mattresses. Delivery was scheduled for the next day between 11-2. (loved the free & fast delivery!) The salesman did promise us a queen set of "secure" sheets with our purchase. We left the store and remembered we did not receive the sheets and called the store to see if we should stop back by to pick them up. We were told they would have the sheets delivered to us with the mattress the next day. Delivery arrived at 10:00 am (was in the shower and not expecting them until 11:00--but they said they were in the area. I wonder what they would of done if I didn't answer the door at 10:00? Would they come back at 11:00? Or not deliver it that day? Anyway, they did bring in the mattress & box spring and haul away the old ones, which was great. But, when I inquired about the sheets, I was told they never bring sheets because they don't even have them in the warehouse with the mattresses, and I should of got them while I was in the store. I called the store back and they said the are calling all the other stores in the district to see if the have any. I callled again today and was told that they sold out on all of them this past weekend and they are still looking for a set for me. I am left feeling something's not quite right....I will continue to call about the sheets. I feel like I'm getting the "run around." I am not asking for anything that they didn't say they would provide. As far as the bed, my daughter does love it.
Date published: 2016-06-01
Rated 5 out of 5 by from Excellent service! I bought a mattress for my guest room this week. I didn't want to spend too much money since it's only the guest room. The salesman, Ross, was great! He showed me all levels of mattresses & didn't put the "hard press" to buy the most expensive ones. The mattresses were delivered the next day. They showed up right on time & were in & out in less than 5 minutes. Excellent service!
Date published: 2016-11-04
Rated 5 out of 5 by from Great experience! We had a great experience. Honestly I was dreading mattress shopping. So much has changed since we bought our last mattress so I was expecting to be overwhelmed. Our salesperson was very knowledgable and helped us narrow down the type of mattress we were looking for. She did not pressure, only educate. Our mattress was delivered the next day and we couldn't be happier.
Date published: 2017-02-13
Rated 5 out of 5 by from Excellent After-sales Support Sometimes you have second thoughts after you make a purchase. We wanted to make a change to our original order, and the good folks at Mattress FIRM immediately responded. They switched out one item for us in very short order, and we are still delighted! They are professional, very accommodating, very friendly and very helpful. Great store!
Date published: 2016-08-16
Rated 2 out of 5 by from Tracking of Delivery was not working I enjoyed the sales person. Tracking system for delivery was not working. Spent all day at home waiting with no way to track the delivery. Tried online chat and they could not help since I bought in the showroom. The delivery process needs a lot of work.
Date published: 2017-01-24
Rated 5 out of 5 by from Super nice sales people I was so disappointed to learn that the Lavender Bliss pillow was being phased out so I hopped in to purchase any they had left. The Rivergate store did not have any, but the sales person tracked TWO down for me!!! I am obsessed with this pillow!
Date published: 2017-02-22
Rated 5 out of 5 by from Very nice mattress!! Good Morning! I purchased a mattress from one of your stores around the end of November. It is nice and sleeps good. This is the spare bedroom and my daughter slept on this and said it was ..."Fine". Very pleased!!
Date published: 2016-12-11
Rated 1 out of 5 by from mixed review Help in the store and with purchase was pleasant. Employee was helpful. So far, we have no idea how we feel about the mattress, because we have not received it and we are not happy.
Date published: 2017-01-12
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Mattress Firm stores near Charlotte, NC
Mattress Firm Charlotte Southwest
12911 Walker Branch Dr
Charlotte, NC 28273
(704) 588-9726
Mattress Firm Steele Creek
13129 S Tryon St
Ste 120
Charlotte, NC 28278
(704) 583-3131
Mattress Firm Rivergate
14119 Rivergate Pkwy
Charlotte, NC 28273
(704) 583-5808
Mattress Firm Charlotte South
8506 S Tryon St
Unit E
Charlotte, NC 28273
(704) 504-3118
Mattress Firm Sterling
9519 South Blvd
Ste A
Charlotte, NC 28273
(704) 554-6428
Mattress Firm Pineville
10420 Centrum Pkwy
Suite I
Pineville, NC 28134
(704) 541-6120
Mattress Firm Carolina Pavilion
9535A South Blvd
Charlotte, NC 28273
(704) 643-8704
Mattress Firm Carolina Place
11235 Carolinia Pl Pkwy
Ste A
Pineville, NC 28134
(704) 542-3551
Mattress Firm Supercenter Pineville
11523 Carolina Pl Pkwy
Ste C
Pineville, NC 28134
(704) 542-9331
Mattress Firm Tyvola Mall
5411 South Blvd
Charlotte, NC 28217
(704) 561-7092
Mattress Firm Clearance
2564 Cherry Rd
Rock Hill, SC 29732
(803) 366-2424
Mattress Firm Rock Hill Northeast
2347 Cherry Rd
Rock Hill, SC 29732
(803) 328-1845
Mattress Firm Southpark
4735 Sharon Rd
Ste 100
Charlotte, NC 28210
(704) 367-9155
Mattress Firm Indian Land
10022 Charlotte Hwy
Ste 100
Indian Land, SC 29707
(803) 548-6545
Mattress Firm Final Markdown
2317 South Blvd
Charlotte, NC 28203
(704) 561-7367
Mattress Firm Stonecrest at Piper Glen
7918 Rea Rd
Ste D-G
Charlotte, NC 28277
(704) 752-0746
Mattress Firm South End
1901 South Blvd
Charlotte, NC 28203
(704) 372-9386
Mattress Firm Rock Hill
1460 Meeting Blvd
Rock Hill, SC 29730
(803) 980-7345
Mattress Firm Rock Hill Galleria
2391 Dave Lyle Blvd
Rock Hill, SC 29730
(803) 324-2550
Mattress Firm Canterbury
1965 Canterbury Glen Ln
Rock Hill, SC 29730
(803) 366-7979
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