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Mattress Firm Downtown Portland - Bed & Mattress Store in Portland, OR

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Mattress Firm Downtown Portland
838 SW 4th Ave
Portland , OR 97204
Mattress Firm Downtown Portland is rated 4.8 out of 5 by 74.
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Mattress Firm Promotion
Mattress Firm Downtown Portland is rated 4.8 out of 5 by 74.
Rated 5 out of 5 by from Super! The first time I went I , I was welcomed with Bonnie's warm smile. I was just looking at that point, and not once did she pressure me. She took the time to explain the differences between the mattresses and to listen to what I was really after. She seemed to understand my financial situation and was willing to help. I had to walk away and think about things. I decided to return the next week. She remembered me! I now have the best bed in the world and can't imagine how I was even living without it. The delivery guys were great. Quick and efficient. They even put the matress cover on for me. This would have been impossible, as I live alone.
Date published: 2016-01-20
Rated 5 out of 5 by from Doing customer service right I have to say that the professionals at sleep train really know their stuff. The time and effort they take with each customer to ensure the satisfaction and happiness of that customer shows from the time you walk through the door all the way to the delivery of your product. They asked me all the right questions to find out just how I sleep and then helped me to pick out the best mattress and base for my body. I sleep through the night and wake up refreshed and full of energy. Thank you to the people of Sleep Train for putting my needs before the bottom line. I got a great deal and the best bed I ever had.
Date published: 2015-10-24
Rated 3 out of 5 by from Sleep guarantee is no deal I bought a bed on the phone because we were flying in to my son's new home and needed a bed delivered the day we arrived. The bed was on sale and the salesman said it was very comfortable and that it was one of his biggest sellers. It was delivered as promised but it was too hard for our comfort level. When I inquired about exchanging it two days later, we were told we'd have to pay an exchange fee of $150 plus another delivery fee. This was no deal to us and not what we anticipated with their sleep comfort guarantee.
Date published: 2016-06-15
Rated 5 out of 5 by from Excellent experience So much of this review is because of Todd, the store manager downtown. He was informative, attentive, and listened to my needs and concerns, all without being pushy. I needed same day delivery, and he quickly gave a call into the distribution center to make sure it could happen with the mattress I wanted. We discussed the options, educated me a bit, and I felt confident making my decision by the end. Mattress buying is normally a somewhat dreadful process, but Todd's attitude really overcame that stigma.
Date published: 2016-11-17
Rated 5 out of 5 by from Fast, Convenient, Great Service! My fiance and I were recently the victims of bed bugs in our apartment, and today I was in a hurry to buy a new bed to replace the old one so we didn't have to spend another night on our horrible pull out couch! Bonnie was great, she helped me pick out a mattress that was just right and helped me find the best deal. She also suggested some bed bug covers that were also on sale, so that was a huge bonus! Thank you so much for helping us out of an unpleasant situation in such a nice way!
Date published: 2016-01-24
Rated 5 out of 5 by from very helpful, great quality products We know the products at sleep train are very good quality, but were not ready to buy, so we started there to do some fact finding. The salesman, Alex, was very knowledgable and friendly. Not only did he answer all of our questions, he found us the perfect mattress in our price range. We ended up buying, and saving time in the process. I can't say enough good things about the overall level of quality and service at SleepTrain. If you are on the fence about buying a mattress, go here.
Date published: 2015-12-13
Rated 5 out of 5 by from Great customer service Todd (Portland OR downtown store) was extremely helpful, kind and answered all of our questions; the experience was awesome. We felt welcomed from the get go. Came in wanting a certain mattress, after going through some good options we did get what we had originally intended, with some inclusions (mattress pad and 2 down pillows) that were a welcome addition. Thank you Todd for helping make this purchase informative and simple. It's already most welcome in our new home.
Date published: 2016-09-30
Rated 5 out of 5 by from Great service! The associate was incredibly knowledgeable and understanding of my financial concerns, not pressuring me to get a more expensive mattress even though my credit limit would have allowed me to. Great selection of mattresses in a small store, great location, too! The delivery was a tad frustrating, had to reschedule once and take off work to get the mattress, but once the delivery workers were there, they were fast and efficient.
Date published: 2016-08-30
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Mattress Firm in Portland, Oregon is set out to be a different kind of mattress store; focused on a unique shopping experience for the customer with a large selection of quality brand name mattresses, beds and bedding products, combined with competitive pricing and knowledgeable, well trained sales associates. We also continuously offer a variety of mattress sales and discounts so make sure to check back frequently!

As Mattress Firm has grown from a small 250 store chain to the nation’s largest 2000 location strong mattress retailer, we’ve expanded the level of service and selection for our valued customers. Our Mattress Firm in Portland, Oregon offers same day Red Carpet delivery and our unique color by comfort matching system guides consumers in selecting the right mattresses for their personal needs.

Whether our consumers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, Mattress Firm in Portland, Oregon has an expanded selection to include the fast growing category of specialty mattresses and beds to include Tempur-Pedic, iComfort, and Optimum products.

Mattress Firm….Save Money. Sleep Happy.