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Mattress Firm Springfield - Bed & Mattress Store in Springfield, OR

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This store accepts donations

Address
Mattress Firm Springfield
3332 Gateway St
Springfield , OR 97477
Mattress Firm Springfield is rated 4.8 out of 5 by 214.
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Mattress Firm Promotion
Mattress Firm Springfield is rated 4.8 out of 5 by 214.
Rated 5 out of 5 by from Excellent service. We bought our bed in August this year and as soon as it was set up and we were able to sleep on it it was the best night sleep we have have in years. The contour of the bed fitting to your body was wonderful. We woke refreshed the next morning and am so happy we bought from Sleep Train. We also bought two of the gel foam pillows and they are great for head support. I would recommend buying a bed from you guys to all my friends and family. Thank you so much for explaining how the bed worked and the advantage of bed the fits to your body, when one person turns over the other doesn't feel a thing it's great. The bed is a King Sedgebrooke. Robert is a great salesman.
Date published: 2015-10-14
Rated 5 out of 5 by from Excellent service We recently bought an extra long twin bed for my son who is a sophomore at Western Oregon University and the staff at the Springfield store were extremely helpful and there was no sales pressure to buy the bed right then and there, We told them we were still looking and getting prices on the beds. We ended up going back and purchasing the bed because of the 100 day guarantee and they delivered for free and the salesman were great and told us stuff that a lot of the other stores did not that helped make are decision that much easier they did not hide nothing. I would definitely buy another bed from them.
Date published: 2015-10-14
Rated 5 out of 5 by from Traditional mattress to Tempurpedicloyalist! I didn't want to admit that my husband was right, our old mattress had noticeable indentations from where we slept despite rotating it monthly. We recently replaced our 3yr old mattress with a Tempurpedic Cloud Supreme HD. Best decision regarding bedding we've made since upgrading to a king size!! We haven't slept this well in ages! We went into the store telling them that a Tempurpedic was out of our budget. After listening to our wants and concerns, the store manager helped us find a way to make the purchase. He went above and beyond to ensure we were happy customers. Delivery was a breeze. They were on time, incredibly professional and even helped load up our old mattress in our truck.
Date published: 2016-08-25
Rated 5 out of 5 by from Great Experience! I came in to Sleep Train looking for an inexpensive yet nice quality mattress. I wasn't looking to spend a whole lot on a new bed, being a college student and only working a part-time job. I needed a mattress for my first apartment that was going to be comfortable with great support, yet wasn't going to drain my bank account. I found exactly that with the help of Bob. He showed me a a few different options and we were able to narrow it down quickly to what I wanted. I was in and out of there with what I wanted fast! The staff there was super friendly and I am super glad I chose Sleep Train!
Date published: 2016-08-15
Rated 5 out of 5 by from Great, Productive Visit! My fiancé and I went in the other day to invest in a new mattress and frame (our Craigslister was starting to disintegrate from underneath us). Eric was our associate for the day. He was very knowledgeable and gave us several options to decide from according to how my fiancé and I sleep individually. Even though we eventually ended up with the first mattress we tried out, Eric was patient and friendly through the whole visit, and ran us through comparable options to make sure. I'm usually very wary of salespeople, but I didn't feel exploited or taken advantage of at the end of the visit at all. We are very happy with the service in comparison to other places we checked out first. Highly recommended!
Date published: 2016-05-10
Rated 5 out of 5 by from Bob's customer service Bob helped us out by honoring our needs and our financial situation. He was really knowledgeable about the products he was selling. Bob was made aware of my injuries that I got while serving overseas in the Army and knew exactly what beds to show us that would help give my spine, hips and shoulders the support needed to lessen my chronic pain. My fiancé and I are so happy with our purchase and will gladly come back for our future bed and bedding needs. We have a wedding on September 5th and this extra $500.00 will be a huge blessing for us should we get lucky and win the prize.
Date published: 2016-07-23
Rated 5 out of 5 by from Outstanding Service!!! I recently received outstanding customer service from Jeffrey Castillo. He helped me with a purchase for my son. My son had a severe back injury (a herniated disc) and hence couldnt come to the store to physically look at or pick up the item. So Jeff helped me order by phone & arranged for it to be delivered & made sure that my son didnt have to lift a thing. Jeff has great professional & customer service skills and will go very far in Sales, Management and Marketing. I would definitely buy more stuff from your store coz I was so happy with Jeff. I also spoke with Steven Steppe as well on the phone and was very impressed with his professional demeanor as well. Thank you for hiring such quality men!!!
Date published: 2016-10-20
Rated 1 out of 5 by from Just Awful Awful experience! They gave me the wrong color boxspring and over charged the heck out of it. When I asked about it, they said they did nothing wrong and said I was wrong and that they sent the correct one the first time. Then they said it was "used" so I couldn't return it. I worked with Eric for my purchase but then the manager "Bob" started ganging up on me and said he wouldn't take it back without me paying 150 DOLLARS! After a whole month of arguing with the manager, they finally agreed to send me the boxspring I wanted the first time. Worst experience ever!
Date published: 2016-05-31
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Mattress Firm in Springfield, Oregon is set out to be a different kind of mattress store; focused on a unique shopping experience for the customer with a large selection of quality brand name mattresses, beds and bedding products, combined with competitive pricing and knowledgeable, well trained sales associates. We also continuously offer a variety of mattress sales and discounts so make sure to check back frequently!

As Mattress Firm has grown from a small 250 store chain to the nation’s largest 2000 location strong mattress retailer, we’ve expanded the level of service and selection for our valued customers. Our Mattress Firm in Springfield, Oregon offers same day Red Carpet delivery and our unique color by comfort matching system guides consumers in selecting the right mattresses for their personal needs.

Whether our consumers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, Mattress Firm in Springfield, Oregon has an expanded selection to include the fast growing category of specialty mattresses and beds to include Tempur-Pedic, iComfort, and Optimum products.

Mattress Firm….Save Money. Sleep Happy.