Mattress Firm Paoli | Beds & Mattresses Store Paoli PA 19301
Mattress Firm in Paoli, Pennsylvania is set out to be a different kind of mattress store; focused on a unique shopping experience for the customer with a large selection of quality brand name mattresses, beds and bedding products, combined with competitive pricing and knowledgeable, well trained sales associates. We also continuously offer a variety of mattress sales and discounts so make sure to check back frequently!
As Mattress Firm has grown from a small 250 store chain to the nation’s largest 2000 location strong mattress retailer, we’ve expanded the level of service and selection for our valued customers. Our Mattress Firm in Paoli, Pennsylvania offers same day Red Carpet delivery and our unique color by comfort matching system guides consumers in selecting the right mattresses for their personal needs.
Whether our consumers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, Mattress Firm in Paoli, Pennsylvania has an expanded selection to include the fast growing category of specialty mattresses and beds to include Tempur-Pedic, iComfort, and Optimum products.
Rated 3 out of
Disappointed Bigly from
Poor Delivery"Red Carpet" delivery wasn't. Aside from being an hour late (so delivery was free) the 2 man crew was very rough. You'd think with 2 guys, they would each take an end of the queen mattress or box spring. No, one guy took the mattress and one took the box spring. They then had to drag them through the house, banging into walls and doors, moving throw rugs, none of which would have happened if they had actually lifted the pieces off the floor,which would require 2 guys per piece. Salesperson was fine, happy with mattress, price was ok, delivery sucked.
Date published: 2017-02-03
Rated 5 out of
Great ServiceWe purchased a mattress, box spring and frame. We were replacing a twin bed with a queen. Andy was very friendly and worked with us to get a fair price on the set. Delivery was prompt but we didn't realize that the box spring would not fit up the stairs. The delivery guys tried every angle but it would have scraped the wall so we sent it back. I called the showroom and spoke with Joelle, the store manager. We would have to get a split box spring but for a considerably higher price. I was going to cancel the box spring and order one online which I found at a cheaper price. It also took 48 hours to cancel out my returned box spring which was a hassle but Joelle worked with me to keep the cost competitive and not lose the sale. Once the original box spring return was process we received the replacement a day later.
Date published: 2017-02-27
Rated 3 out of
MY MATTRESS TALEI AM AN OLD, RETURNING , CUSTOMER WHEN WE PURCHASED THE PREVIOUS MATRESS FROM THEM WE WERE TREATED WELL BY THE SALES STAFF SO NATURALY WE CAME BACK FOR THIS ONE.I MADE A SIZE MISTAKE IF MY WIFE WAS HERE SHE WOULD HAVE HELPED. I CALLED AND THE NICE LADY BASICALY SAID I WILL GET WHAT I WANTED. I DID AND I SLEP WELL LAST NIGHT. DOING BUSINESS THERE MADE IT EASY FOR ME
Date published: 2017-01-12
Rated 5 out of
Good ExperienceWe did a lot of research before going to MattressFIRM, but we were most appreciative of the attention and additional helpful direction from their sales associate. It was a very good experience... and we're sleeping better too!
Date published: 2017-02-22
Rated 2 out of
Great sales experience, poor delivery experienceWent into a Matress Firm on 10 Jan 2017 in Paoli, Pa. The salesperson was friendly, patient, and knowledgeable. We ended purchasing three mattresses as we've just moved. We were very excited about next day delivery as our current mattress is in poor condition.
On delivery day at our delivery time we were greeted by two gentleman who arrived in an Enterprise truck which was curious. We ordered two mattresses, one king sized and two twin mattresses. There were no issues with the twin mattresses as they carried them up to our second floor and installed them. Before even attempting to carry the king mattress up to our second floor, the delivery crew warned that stairwell was too narrow and that they wouldn't be able to install our mattress. To be fair, our hallway is somewhat narrow. However, we currently have a king mattress is our bedroom and it has been moved into our bedroom twice. The two delivery crew offered zero solutions to fixed the issue, and frankly were pretty indifferent about the whole matter. Much to our chagrin, they left the mattress in our dinning room insisting that they couldn't wait around for us to call Mattress Firm for assistance. One of the delivery people even had the nerve to suggest recruiting some friends to help me carry the mattress up to our second floor! Frustrated and annoyed, we thanked them and they left.
After this we called 1-800-MAT-FIRM. It was nearly impossible to speak to an actual person about the situation. We ended up have to dial the sales extension to get an actual person. We initially tried calling the store where we bought the mattresses, but for some reason when I dialed the number, I kept getting a fax machine.
I finally gave up and went back to the stoke and explained what happened. on 11 January there was a different salesperson in ten store, but she was equally professional, patient, and genuinely seemed interested in resolving this for me. She ended up scheduling a second appointment to have a second crew attempt to bring our mattress up.
The second crew showed and took the mattresses up to our second floor with very little trouble! While we were thrilled to have it finally delivered and installed, we were annoyed that the first crew refused to do their jobs which necessitated another trip to the store and more time wasted.
I believe that we will be happy with our mattresses, and I was happy with the sales experience including the second salesperson's plan to remedy the delivery mishap, but the delivery process definitely didn't meet expectations and frankly the delivery crew were highly unprofessional. This will make think twice about using Mattress Firm in the future.