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Mattress Firm Covington East - Bed & Mattress Store in Covington, WA

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This store accepts donations

Address
Mattress Firm Covington East
27115 185th Ave SE
Ste F101
Covington , WA 98042
Mattress Firm Covington East is rated 4.7 out of 5 by 97.
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Mattress Firm Promotion
Mattress Firm Covington East is rated 4.7 out of 5 by 97.
Rated 2 out of 5 by from Bed warranty We bought a mattress a year ago. It broke down so we went in to find a replacement after going through the lengthy process of filing a claim. The bed we chose wasn't in stock and we were told we'd have to wait 6 days (no same day guarantee here even though our order was in by noon). Then we got a all that the manufacturer didn't deliver so we have been delayed another week and still no word on delivery. The sales people were helpful. One seemed to have a lot of knowledge and one not so much... Also the 90 day comfort guarantee is not good for warranty exchanges. And if your mattress broke down so quickly, why would you risk getting the same one?? Makes no sense.
Date published: 2015-12-29
Rated 5 out of 5 by from Customer Service Oriented Sleep Train employees were very helpful in the selection and delivery of our bedding starting with the woman that manned the store. She asked the proper questions to elicit the answers needed to make our selections. We ended up deciding between a couple of different mattresses before making our final selection. Delivery was very efficient and took no amount of time to set up the adjustable base and place the mattress on top. Then out the door they were and gone. They were able to answer any questions I had about the adjustable base that I had not thought of until the delivery. Thank you to all!
Date published: 2016-03-08
Rated 5 out of 5 by from New Tempurpedic Purchase My Wife and I had been talking about getting a new bed for sometime now, and we heard a lot of good things about the tempurpedic beds but hesitated on the pricing. When we saw the 36mo interest free financing we decided it was time. We went to covington location and worked with sales person (Denise Stark) and she took her time with us, answered all our questions explained all options and differences to us which made us comfortable and confident in our new purchase. We had our new tempurpedic delivered Sunday and had our first good night sleep in a long, long time. Thanks Sleep Train.
Date published: 2016-05-18
Rated 3 out of 5 by from Good Sales Staff Good knowledgeable, fun, sales staff. However, when I went back to exchange and UPGRADE my purchase the manager didn't seem to want me to and kept trying to talk me out of it. As it turned out, due to limited computer system functionality as well as continually having to assert I did want to upgrade, I had to return the entire bed in order to upgrade in order to take advantage of the 3 year same as cash promotion. They wanted part at 2 yr and part as 3 yr or cash difference. They couldn't figure the math that I was actually making higher payments. So I was the one who had to come up with a full exchange and repurchase. As a result I ended up without any bed for over two weeks! I also discovered additional foundation options I was not offered initially.
Date published: 2016-06-23
Rated 5 out of 5 by from Excellent customer service & great deal My husband and I walked in earlier this afternoon hoping to find a mattress under $1000. Finding a king size sometimes is almost impossible to do so. We were greeted by Denise Stark with a smile, and the most important question of all, what kind of mattress are you looking for. She gladly helped narrow down the beds that had our "firm" want, excellent quality, but most of all in our budget. Safe to say we walked out with a new pillow, new king mattress, and delivery of the new mattress for only $1025.00! Finding places that price match are a great way to keep local residents happy, and even if they have to take a pinch on dollars, service like this will keep people coming back! Thank you Denise for all you did, and not being that pushy sales person that no one likes :) Marena Halstead
Date published: 2016-08-21
Rated 5 out of 5 by from Great Service and Family Friendly! We went there on Black Friday with our one and a half year old and we were expecting high pressure sales people and crazy Black Friday shoppers. The experience was quite the opposite. The sales staff were very nice and helpful. The store was clean and not cluttered. The staff had infinite patience with our child, and walked us through which bed type we wanted and liked. We got a great deal and our bed was delivered the next day.
Date published: 2016-12-08
Rated 5 out of 5 by from Very good experience Wife & I needed a new mattress, we intended to shop several stores , take our time to make the right decision, we stopped into the covington store . The person that helped us had great experience in mattresses. She had a really great attitude. It took about a half hour of testing mattresses, we settled on the one we are sure will be the right one for us. We can't wait to get it delivered & setup . Sincerely Fred & Jolois Love
Date published: 2016-12-11
Rated 5 out of 5 by from Great service at SE 270th Pl Sleep Train Andrew helped me at this location with the upgrade of my Tempu-Pedic Cloud Supreme mattress for the Cloud Luxe model. He is very knowledgeable and is deserving of being Manager. Only this location had the Cloud Luxe model to view and try out in my area. Thanks to Andrew I upgraded my Tempur-Pedic and am very satisfied with the customer service that I received there. Scotty also helped out. Thanks for the great service.
Date published: 2016-12-17
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  • Tempur-Pedic
Mattress Firm in Covington, Washington is set out to be a different kind of mattress store; focused on a unique shopping experience for the customer with a large selection of quality brand name mattresses, beds and bedding products, combined with competitive pricing and knowledgeable, well trained sales associates. We also continuously offer a variety of mattress sales and discounts so make sure to check back frequently!

As Mattress Firm has grown from a small 250 store chain to the nation’s largest 2000 location strong mattress retailer, we’ve expanded the level of service and selection for our valued customers. Our Mattress Firm in Covington, Washington offers same day Red Carpet delivery and our unique color by comfort matching system guides consumers in selecting the right mattresses for their personal needs.

Whether our consumers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, Mattress Firm in Covington, Washington has an expanded selection to include the fast growing category of specialty mattresses and beds to include Tempur-Pedic, iComfort, and Optimum products.

Mattress Firm….Save Money. Sleep Happy.