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Mattress Firm Federal Way - Bed & Mattress Store in Federal Way, WA

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This store accepts donations

Address
Mattress Firm Federal Way
31610 Pacific Hwy S
Federal Way , WA 98003
Mattress Firm Federal Way is rated 4.9 out of 5 by 155.
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Mattress Firm Promotion
Mattress Firm Federal Way is rated 4.9 out of 5 by 155.
Rated 5 out of 5 by from Excellent service What a nice buying experience. I was never made to feel rushed when I tested the beds in the showroom for extended periods. They delivered the next day. My bed (king-sized Tempurpedic) wouldn't go up my stairs because it was stiff from the cold weather and being stored in the warehouse. Sleep Train sent out service delivery 2 times at no extra charge until the bed finally softened up enough to be maneuvered upstairs. Also, sent out another service appointment to replace feet on the adjustable bed to lower it and install the mattress bar at the end. Very quick service and Sleep Train is willing to help!
Date published: 2016-12-08
Rated 5 out of 5 by from Great Service I went to the SleepTrain store in Enchanted Village and spoke with Matt who was very helpful in determining what type of base I needed for a memory foam mattress that I had purchased elsewhere. I needed something less expensive but that would support my mattress. He didn't have many to offer so he directed me to Kevin at the Pac Hwy store who had more choices and he was able to find a returned base which was good quality and at a lesser cost. I appreciated both Matt and Kevin's advise and received my base the same day from very nice delivery men who didn't mind my Great Dane getting in the way.
Date published: 2015-12-09
Rated 5 out of 5 by from exceptional service y wife and I stopped by to get some information for a new bed. Our intention was just to get this information and visit some other shops. Duncan Walter your sales person was so helpful, new his products and gave us all the information that we needed. We told him that we would go for lunch and would come back. At lunch we discussed what he told us and decided that it was not necessary to seek other information. We went back to Duncan and closed the deal. The mattress was delivered the next day. This is the way to do business. Give the information, be honest and you will succeed.
Date published: 2016-01-22
Rated 4 out of 5 by from Mattress and headboard purchase My wife and I were in Sunday and spent two hours in the store. My wife has osteoarthritis and osteoporosis and salesman Duncan Walter was superb, directing her to the mattresses he felt would work best for her. We were looking for a full-size mattress and because we were in there on the final day of year-end sale the offerings were meager. Duncan, however, spent considerable time checking the area computer full-size mattress inventory and was finally able to come up with one on sale that met our needs. His patience and perseverance on our behalf was superb.
Date published: 2016-02-03
Rated 4 out of 5 by from Excellence in Products and Services I went there for a quick same day delivery and it was done. I received great quality service by my sales rep. I expressed my interest, was shown all my options and he was very knowledgable about each bed that I tried and pointed out the subtle differences that I normally wouldn't pay attention to. My husband wasn't able to make it to the store with me so he was patient in allowing me to take time to speak with my husbands about our options. He also mentioned different payment and discount options. Overall, I was very pleased with my experience.
Date published: 2015-12-03
Rated 5 out of 5 by from Unexpected Awesome Service My wife and I noticed large depressions in our bed after waking up. We also noticed waking up with discomfort. We walked into the Federal Way store ready to purchase a new mattress no questions asked. We have been buying mattresses for years at this location so Chad checked our account and noticed our mattress was less than 5 years old and suggested filing a warranty claim. We filed the claim and it was accepted giving us full credit on our old mattress to be applied to the new one, saving me $1,300.......Thank you Sleep Train!
Date published: 2016-02-12
Rated 5 out of 5 by from Great Service! My Husband and I were in desperate need of a new bed and one day we walked into the Pac Hwy, Federal Way location and the salesman was busy finishing up with another customer so we walked around checking out our options. Once the salesman was finished he came right over to us and let me tell you he was amazing! Lawrence listened to our needs and showed us what he thought would suite us both! We tried a few and then we found the mattress of our dreams! We've had it now for 3 weeks and we love it! Even the cat loves it! It keeps us cool at night and it's comfortable for my Fibro! That was major for me! Lawrence set us up with everything we needed and got us next day delivery! We would completely recommend this store and Lawrence to all our friends in the area!
Date published: 2016-07-03
Rated 5 out of 5 by from Caring Service! My husband has been hospitalized for almost a month & when he is releases we will be staying with our son in his conda for up to 2 additional months. He had a frame but no box spring or mattress. I explained the situation to Duncan @ the Federal Way store & he went the extra mile to make sure we got what we needwd. The next day the store manager, Brian, called to offer a premium pack to make the bed the most hypo-allergenic it could be. I was thrilled & will definitely make Sleep Train my first stop when we need another bed!!
Date published: 2016-04-03
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Mattress Firm in Federal Way, Washington is set out to be a different kind of mattress store; focused on a unique shopping experience for the customer with a large selection of quality brand name mattresses, beds and bedding products, combined with competitive pricing and knowledgeable, well trained sales associates. We also continuously offer a variety of mattress sales and discounts so make sure to check back frequently!

As Mattress Firm has grown from a small 250 store chain to the nation’s largest 2000 location strong mattress retailer, we’ve expanded the level of service and selection for our valued customers. Our Mattress Firm in Federal Way, Washington offers same day Red Carpet delivery and our unique color by comfort matching system guides consumers in selecting the right mattresses for their personal needs.

Whether our consumers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, Mattress Firm in Federal Way, Washington has an expanded selection to include the fast growing category of specialty mattresses and beds to include Tempur-Pedic, iComfort, and Optimum products.

Mattress Firm….Save Money. Sleep Happy.