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Mattress Firm Gig Harbor - Bed & Mattress Store in Gig Harbor, WA

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This store accepts donations

Address
Mattress Firm Gig Harbor
4784 Borgen Blvd
Ste A
Gig Harbor , WA 98332
Mattress Firm Gig Harbor is rated 4.9 out of 5 by 57.
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Mattress Firm Promotion
Mattress Firm Gig Harbor is rated 4.9 out of 5 by 57.
Rated 5 out of 5 by from Brian was so helpful! I was in the process of moving and had got rid of my old bed too soon. I knew I needed to buy one and running into the store, a mess decided to see what Sleep Train was all about. Brian was so nice (as I looked very disheveled from moving) he gave me many options and informed me of coils and comfort. I purchased and got to sleep on my new bed that night! It's very nice to come by great customer service and someone who actually enjoys what they do and treats customers so amazing. It was a great experience and I'll be referring anyone I know who needs a bed to Brian in Gig Harbor. Thanks again Brian! Love my bed!! :)
Date published: 2015-12-19
Rated 5 out of 5 by from Stunned I'm in sales. I've NEVER seen such lightning fast service. After shopping in the store the night before I ordered the bed over the phone at 1:45 pm and received a digital receipt within 2 minutes. Within 10 minutes I received a call from the delivery company schedule a 2 hour delivery window late that afternoon. At 4:07 pm the delivery driver called and confirmed arrival at my home at the exact first minute of the delivery window. They arrived minutes later and set up a protective carpet on my front porch and then wore shoe covers as they carried in the bed. By 4:30 pm the bed had been set up in my home. The salesman Paul Bogataj was stellar, as were the delivery men John & Johnathan.
Date published: 2016-01-28
Rated 5 out of 5 by from Great easy going, helpful Went in to check on prices for a queen guest bed. Sales representative was extremely helpful and directed us to the price point we were looking for. He was friendly, accommodating and answered questions. I loved that it was a non pressure situation. I did not feel like I was in a car lot. We ended up buying that day. Andy was great and glad he was there to help us find exactly what we needed. With all the questions we asked, he was able to answer them confidently and offer great advice on deciding upon a mattress. We are coming back again when we save up for a king bed!
Date published: 2016-06-20
Rated 5 out of 5 by from I had great service! I recently bought a mattress & box for my 92yr old parents. The item I chose was on clearance,& I was able to negotiate the price down an additional 10% which was very helpful. Delivery was earlier than expected, which was great! Bed was now too high for the folks, so ST sent me out a shorter bed frame, that same day, in the afternoon, at no additional cost. Guys delivered on time, & were very polite & helpful. Thanks ST! Also loved the fact that they deliver, set up, & take away the old mattress all at no charge to the customer, usually within a day or two of purchase!
Date published: 2015-12-16
Rated 5 out of 5 by from Great service and patience I went into this store knowing I had to buy a bed that day, and that my husband was unable to accompany me, so the pressure was on! The salespeople were very helpful without being overbearing, showed me multiple items, then gave me the time to try them all. Once I made my decision, they worked to ensure they would be able to deliver by the next day. I have a steep and curvy driveway that the big truck would never have been able to deliver to. We both love the bed and the service we received from Sleep train!
Date published: 2015-12-29
Rated 5 out of 5 by from For the Three Bears My wife and I (with emotion) are pregnant! We truly needed a major upgrade. We previously shopped at our local Sleep Train and purchased a pillow, only to follow up with a KING. The helpful lady walked us through, and upon seeing that we would not agree on a mattress, sold us two separate twin beds to use as a King bed. We had a fun time, and the helpful lady ensured that we didn't become frustrated with each other's specific, stubborn, and diverse opinions on mattresses.
Date published: 2016-09-19
Rated 3 out of 5 by from So far so good mattress, service needs work We purchased a new mattress a few days ago and so far it seems good. The sales person seemed knowledgeable at the time, but was misleading with additional costs including delivery. When I called back to ask her and point out that my husband had asked about this charge, she said she must have misunderstood. She also stated there is a great return policy and warranty without mentioning any additional charges associated with this, but now as I'm reading, I see these also include additional charges. I understand there will be charges for things, but be honest and upfront. When it came to delivery, I appreciated the same day delivery, but did not appreciate the delivery guys fishing for a tip. They also did not take care when setting up...the plastic from the mattress was caught on a drawer handle and they just kept pulling and pulling...my drawer is now off track.
Date published: 2016-11-08
Rated 5 out of 5 by from Great service, nice associates My husband and I went in two different days. On the first, the associate helped us choose the right bed, waiting patiently as we made our decision. He then ensured he found the lowest prices, matching sales from other stores (this really brought the price down on a great mattress). Further, the associate gave us a military discount and thanked my husband for his service. That in particular made us feel really good. Although we told the associate we weren't ready to make a purchase yet, he assured us that wouldn't be a problem and gave us all the information about the mattresses. The next day we came back ready to make a purchase, and another associate helped us finalize everything. Both associates were so nice and we ended up conversing with them for a while! Very thankful to Sleep Train. I have loved sleeping in our new bed. I've never had a comfier night's sleep!
Date published: 2016-01-19
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Mattress Firm in Gig Harbor, Washington is set out to be a different kind of mattress store; focused on a unique shopping experience for the customer with a large selection of quality brand name mattresses, beds and bedding products, combined with competitive pricing and knowledgeable, well trained sales associates. We also continuously offer a variety of mattress sales and discounts so make sure to check back frequently!

As Mattress Firm has grown from a small 250 store chain to the nation’s largest 2000 location strong mattress retailer, we’ve expanded the level of service and selection for our valued customers. Our Mattress Firm in Gig Harbor, Washington offers same day Red Carpet delivery and our unique color by comfort matching system guides consumers in selecting the right mattresses for their personal needs.

Whether our consumers are faced with snoring, backaches, or just trouble falling asleep, now more than ever Mattress Firm has an unparalleled array of sleep solutions. Embracing the latest research showing the link between proper sleep and good health, Mattress Firm in Gig Harbor, Washington has an expanded selection to include the fast growing category of specialty mattresses and beds to include Tempur-Pedic, iComfort, and Optimum products.

Mattress Firm….Save Money. Sleep Happy.